Frank Bawle

Experience

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  International Computers Limited

  Jan 1989 - Jan 1993

  Training & Development Officer
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  Retix

  Jan 1993 - Jan 1996

  EMEA Post-Sales Support Manager

  I joined Retix to provide support on their OSI protocol stacks and later managed all EMEA post-sales support activity on Retix products including software maintenance contracts. As the center for support became focused in the head office in California, I was involved in ensuring an orderly and structured shutdown of the European support center and the transfer of responsibilities and key personnel to the head office.

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  Vertel

  Jan 1996 - Jan 1998

  EMEA Pre-Sales Support Manager

  In 1996 Retix was relaunched as Vertel and with the transfer of all post sales activity to the head office in California I was asked to take responsibility for the pre sales support activity on all Vertel products in the EMEA region. This included working closely with the Sales organization to provide technical know-how on customer engagements and also the professional services organization to deliver customizations to the customer base.

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  Euristix

  Jan 1998 - Jan 1999

  Pre-Sales Support Manager

  Euristix developed an Element Management Toolkit called EMSX which was used by the worldwide customer base to build element managers for various network devices. I built, managed and mentored a support team to deliver a support service to the Euristix customer base enabling customers to make immediate use of the EMSX Toolkit to achieve their goals and objectives. This involved the definition of the support service itself, engaging with Sales to gain agreement and the role out the service to the customer base.In 1999 Euristix was acquired by Fore Systems. Show less

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  Marconi

  Jan 1999 - Jan 2000

  Product Manager

  In 1999 Euristix was acquired by Fore Systems which itself was then acquired by Marconi in 2000.As a result of my extensive experience in various customer facing support roles and the technical and business aspects associated with them, I was asked to become Product Manager for the various Network and Element Management Systems under the Marconi domain. I had a special interest in and responsibility for the integration of these systems via both Northbound and Southbound Interfaces using a number of different technologies with the overall objective of achieving a combined management system across SDH/Sonet, ATM and IP devices. This required extensive technical interaction with multiple product teams spanning numerous geographic locations and timezones. Show less

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  Shenick Network Systems

  Jan 2000 - Feb 2014

  VP Engineering

  My responsibilities include Product Development and QA of our IP Test and Measurement products - TeraVM and diversifEye. TeraVM is focused at virtualized testing (switches, firewalls, security gateways) on various hypervisors including ESXi, KVM, Xen, Hyper-V, Opensatack and AWS. diversifEye, while offering similar functionality, is delivered on our own hardware platform. Both support the testing of a range of IP based voice, video and data services using protocols such as VoIP, SIP/RTP, RTSP, OTT, Multicast, PPPoE, DHCP, VLANs, VPNs, IKE/IPSec, SSL/TLS. I have overseen the design and architecture of both products (technologies include Java, C, Postgres, MongoDB, Hibernate, Spring), provided technical leadership, built strong Development and QA teams, instigated and maintained development processes and worked closely with Sales, Product Management and the office of CTO. Show less

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  Aeroflex

  Feb 2014 - now

  Engineering Manager

  In February 2014 Aeroflex acquired Shenick Network Systems. My core responsibilities remain as they were in Shenick - engineering responsibility for TeraVM and diversifEye products.