Jason Kerr

Experience

• 

  Getronics

  Oct 2002 - Apr 2003

  Help Desk Analyst
• 

  Rowan Companies, Inc.

  Apr 2003 - Oct 2005

  Helpdesk Administrator
• 

  SimplexGrinnell

  Oct 2005 - Feb 2007

  Desktop Support
• 

  National Oilwell Varco

  Feb 2007 - Dec 2013

  • Executive Deskside Support – Provide desktop support for C-Suite executives and Division Presidents; mentor corporate based desktop support technicians• Investor Relations 3D – Travel with CEO to setup and configure mobile 3D presentation system to display 3D animations to investor conferences and corporate events• Administer corporate Remote Support tool (Bomgar) for over 300 technicians worldwide to provide remote support to 70k+ users• Lead tech for Windows 7 TAP program. Exceeded Microsoft expectations on Windows 7 client beta installation environment• Manage corporate headquarters A/V needs for training rooms, conference rooms, and executive boardrooms• Set and maintain worldwide corporate standards for computer hardware Show less

  • Systems Administrator

    Oct 2010 - Dec 2013

  • Desktop Support

    Feb 2007 - Oct 2010
• 

  DistributionNOW

  Jan 2014 - Dec 2017

  Global IT Support & Services Manager

  • Worked with other managers to interview and hire entirely new IT Infrastructure team for corporate divestiture from NOV• Successfully developed and implemented plan for team of over 30 contractors that migrated data and imaged 5000 machines at more than 75 locations around the world with minimal downtime to users during spinoff from NOV to DNOW• Implement and manage ITIL based ticketing system (Heat LiveTime), Asset Management system (Heat LANrev), computer tracking software (Absolute Computrace DDS), and Remote Support tools (LogMeIn Rescue and LogMeIn Central)• Direct manager for team of 15 Service Desk and Deskside Analysts worldwide with an average of 750 incidents per month.• Managed migration of 11 company acquisitions into DNOW domain• Assisted with monthly/yearly budgeting and managing service contracts across IT Infrastructure teams• Developed and maintained relationships with multiple hardware vendors and local VAR’s to select and maintain corporate standards for computers and peripherals• Tested new technology with the goal to set and maintain worldwide corporate standards for computer hardware and Operating Systems• Managed monitoring tools and security event resolution within Carbon Black Protection (Bit9) and Splunk Show less

• 

  Transocean

  Jan 2018 - now

  IT Lead Tech

  Helped lead efforts to migrate and integrate acquired company resources into existing environmentSpecial ProjectsWorked with Microsoft Intune MDM to successfully deploy DIV1 and DIV2 Android OS hazardous devices to offshore rigsTested and deployed Trimble XR10 with Microsoft Hololens 2 devices to offshore rigsManage worldwide Absolute DDS environment, including deployment of software package and training technicians on usageWork with hardware vendors to test and maintain standards of all new computer hardware and peripherals provided to end usersAssist with providing end user support to C level executives and members of Board of Directors Show less