Angel Brantley

Experience

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  Second National Bank

  Jun 2003 - Jun 2007

  Bank Teller

  Entering Data, typing efficiently, and proficiency in 10 keyCommunicate with customers, employees, and other individuals to answer questions and explain information.Maintain electronic and paper recordsCompute, record, and proofread data and other information, such as records or reports.Customize financial programs to suit individual clients

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  Farmers Insurance

  Jul 2007 - Feb 2010

  Insurance Agent

  Communicate with corporate financial and general management officers to set up insurance policies and proceduresProcess Payments (cash & electronic) and prepare financial statements for clientsInterview prospective clients to get data about their financial resources and discuss existing coverageGenerate new business by contacting potential customersHelp policyholders settle claimsDevelop and maintain customer relationships to build customer loyalty, increase sales, and maintain probability Show less

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  FedEx Office

  Feb 2010 - May 2015

  Bid Representative

  Support over 1800 FedEx Office (FXO) retail locations, field sales and potential clients by providing support for current initiatives for the department as a whole.Monitor and coach agent performance to ensure service level agreements and quality assurance metrics are met1st point of contact for customer escalationsHelped department meet monthly sales goalsServe as a key member of the department learning and development