Dalda Piketh

Experience

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  Omegador

  Apr 1997 - Feb 1998

  Receptionist

  * Reception and all secretarial duties for the Company. * Management of all the marketing representatives, * Scheduling of all installations of security gates, * Liaison with clients and suppliers.

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  Zone Chemicals (Pty) Ltd

  Mar 1998 - now

  IT & Client Services Manager

  1.1. Client Service Hub - Liaising between Zone Chemicals, representatives and clients. 1.1.2.Liaise with Sales Admin Office and Dispatch Manager to on successful trip sheet planning and deliveries. 1.1.3.Weekly sales meeting. 1.1.4.Assist Reps with sourcing of client specific items when needed. 1.2. Marketing Documents Hub - Centralized Hub for all marketing related documents. 1.2.1.All sales and customer requirements. 1.2.2.Quotations, New client’s folders, sample requests and product information. 1.2.3.Customer specific documents 1.2.4.Maintaining of all special price contracts. 1.2.5.Creating, updating and maintaining of product related documents. 1.2.6.Distribution of price lists and product information on request from clients. 1.2.7.Planning, maintaining and distribution of advertising material. 1.2.9.Timeous communication towards clients. 1.2.10.Update and maintain all client feedback related ISO documents i.e. New Customer information, Customer Requirements and Service Assessment forms1.3. IT Related 1.3.1.Fault reporting and facilitating on repair of the Remote Desktop, computers, printers and network as well as Samsung telephone system. 1.3.2.Quotations and sourcing on new software and hardware.1.4. ISO 9001 – Customer Complaints procedure.1.5. SABS and NRCS Registrations1.6. Facilitate new label requests from customers and quality control thereof with Label operator. 1.6.2.Maintain file on all labels created for reference purposes.1.7. Yearly BEE accreditation Show less

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  Zone Chemicals

  Mar 1998 - Feb 2000

  Receptionist

  * Implemented administrative systems for the Company, as well as established their filing system.* Designed stationary for the Company letterheads, Business Cards etc. * Orders, Invoicing.* All related administrative, business management, personnel matters.* Purchase of raw materials, liaising with suppliers and negotiating prices. * Wages, debtors invoicing and creditors.

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  Zone Chemicals

  Apr 2006 - Apr 2013

  HR Manager

  * Dealing with Personnel and Labour matters.* Handling disciplinary procedures and CCMA cases * Dealing with Unions, NBCCI (National Bargaining Council of the Chemical Industry) and the CCMA.* Interviewing, appointments and induction training* IT (Computer) software and hardware maintenance and support.* First Aid and Injury on duty (Compensation Commissioner) matters.* Motivation and team building.* Organized and co-coordinated all functions (i.e. team building, half year and year end functions, etc.)* Compiling a Training Manual* Set up and supervising of all training within the Company. * Personnel administration i.e. Salaries, leave, sick leave etc. * Experience in obtaining ISO 9002 (Quality Management System)* Software used: MS Office – Expert user, Optimal Production Package, Uniclox Clocking System, ARGOX label designing software, Celltrac Vehicle Tracking Software, limited Network & Server support and maintenance experience. *SAP Business One, - Working on three different Company files - Support - Desktop and online with Branches through Teamviewer. - Set up of printers, general settings etc. - Designing of Templates - PLD and Crystal Reports Show less