Bryan Bessette

Experience

• 

  University of Phoenix

  Oct 2006 - now

  • Engage with stakeholders from various departments to gather project requirements and deliver timely technical solutions.• Oversee data mining and manipulation from many data sources using a variety of advanced tools (AWS, SQL Server, SSIS, SSRS, Power BI)• Developed and maintain a database to improve ETL efficiency, ensure data quality, and automate existing manual processes.• Train and upskill new and existing analysts on query development, query/ETL efficiencies, data visualization, and new data tools in an ever changing environment.• Act as a project manager/liaison to translate technical and business decisions for both operational departments as well as product teams. Show less • Work directly with operational department leaders to provide trend analyses that help provide strategic guidance.• Perform all phases of reporting, including coordination, monitoring, logging, tracking, and resolving requests appropriately and within established parameters to ensure customer expectations were met.• Guide decisions for operational strategies to improve efficiencies and manage business key performance indicators.• Source, compile and interpret key operational and statistical data.• Monitor and maintained workforce management and planning processes. • Generate a variety of value-added reports for stakeholders, including KPIs and critical success factors for services and processes. Show less

  • Manager Reporting and Analytics

    Dec 2019 - now

  • Business Analyst

    May 2017 - Dec 2019

  • Senior Financial Advisor

    Oct 2006 - May 2017