Sarah Tran

Experience

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  TT Productions LLC

  Jan 2017 - Aug 2018

  Lead Customer Service Representative

  • Provided excellent customer service to ensure customer loyalty • Designed and created a website to raise awareness of the organization• Promoted marketing materials on the website

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  Super Deluxe Nail System LLC

  Aug 2018 - Sept 2019

  Team Lead Manager

  • Provided expert first line customer service to enhance the customer experience• Managed and coordinated client scheduling to provide an organized and efficient workspace• Delivered timely and accurate reports • Consistently met the company’s KPIs

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  Global Medical Missions Alliance (GMMA)

  Aug 2018 - Aug 2020

  Medical Mission Scholar

  • Awarded the Kim Family Scholarship to go on a medical mission trip to Honduras • Learned how to take vitals & utilized skills towards low-income patients in Honduras • Interacted with patients to make sure they are safe and comfortable.

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  Baby Gator

  Jan 2019 - Mar 2020

  Substitute Teacher

  • Designed a curriculum and taught lessons that would enhance the children’s cognitive skills• Used emotional intelligence to create a trust and bond with both students and parents • Listened to concerns of students and parents; addressed any problems that may have occurred

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  University of Florida

  Aug 2020 - Jul 2022

  Student Assistant

  • Contributed significantly to the promotion and outreach efforts of the Social Impact & Sustainability Initiative (SISI), leveraging diverse communication channels and strategies to increase awareness and engagement with the organization's mission and activities.• Deployed MailChimp software to successfully email monthly newsletters to over 100 scholars, resulting in a 20% increased outreach and engagement • Utilized SurveyMonkey to successfully recruit 15 students for SISI, resulting in a 18.75% increase in participation compared to previous years.• Collaborated effectively with program directors to provide valuable assistance in organizing the Fall 2020 UF Women's Entrepreneurship Summit, ensuring its smooth execution and success.• Served as a Teaching Assistant for the course ENT3503 Introduction to Social Entrepreneurship, supporting the professor in delivering high-quality instruction and facilitating a conducive learning environment for students. Show less

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  Masks For All CA

  Aug 2020 - Aug 2021

  Director of Media and Publicity

  • Recruited a successful 180 volunteers to cut, sew, and deliver masks to the Orlando community• Increased organizational visibility by reaching out and collaborating with other nonprofit organizations• Reached out to approximately 20 high schools and colleges to recruit volunteers to make masks• Managed the Instagram account and developed promotional materials to maximize media coverage

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  Assembly For Action

  Aug 2020 - Sept 2021

  Director of Scholar Recruitment

  • Administered a grant program that awarded $10,000 to community development action plans, resulting in the successful implementation of 5 impactful projects that made a positive difference in the community.• Utilized a multi-faceted outreach approach, including email, social media, and word of mouth, to successfully engage over 500 professors, on-campus organizations, and students, resulting in increased awareness and participation in the Assembly for Action Conference • Applied strong public speaking skills to deliver impactful recruitment presentations for the Action Scholar program, effectively engaging and motivating prospective candidates to apply and participate in the initiative.• Participated as a mediator and speaker in the 2021 Assembly For Action Conference, facilitating productive discussions and offering valuable insights on topics related to public policy, nonprofit, and social impact• Successfully secured the Mayor of Gainesville as a keynote speaker for AFA, leveraging persuasive communication and networking skills to establish a strong professional relationship and secure their participation. Show less

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  Heavener Leadership Challenge

  Jan 2021 - Aug 2022

  • Appointed as Diversity, Equity, and Inclusion (DEI) lead to design, develop, and deliver impactful DEI programs and initiatives that fostered an inclusive and welcoming environment for all students• Generated 8 quantifiable evidence-based statistics through the administration and analysis of demographic and DEI Qualtrics surveys, providing insightful data-driven recommendations for improving diversity, equity, and inclusion efforts within the organization.• Collaborated effectively with Career and Development Programs in both Warrington and Heavener Business College, contributing to the successful implementation of career-related initiatives and programs for students.• Created visually engaging graphics using Canva that were instrumental in delivering a compelling presentation to HLC alumni, highlighting the impact of past programs and offering recommendations for improving future initiatives. Show less

  • Director of Diversity, Equity and Inclusion (DEI)

    Aug 2021 - Aug 2022

  • Sigma Class

    Jan 2021 - Jul 2022
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  Creative Chi

  Jan 2021 - Jun 2021

  Digital Media Intern

  • Researched sustainable practices and B Corporations • Wrote and published articles for the Resource Hub in Creative Chi • Discussed sustainability challenges, solutions, and successes as a sustainability liaison

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  City of Gainesville

  Mar 2021 - Jun 2021

  Imagine Gainesville Fellowship

  • Lead projects to increase community engagement within Gainesville’s marginalized communities • Worked on the comprehensive plan with the fellowship team to change city policy • Collected and analyzed community input through surveys and Zoom discussions

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  American College of Education

  May 2021 - Aug 2021

  Business Operations Intern

  • Reviewed the vendor selection policy of the ACE to enhance their B Corp guidelines • Researched and categorized over 350 vendors on excel establishing their social and environmental impact • Attended weekly meetings with B Corp, environmental, and workers committees to drive ACE projects

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  Peaceful Paths Domestic Abuse Network

  Aug 2021 - Dec 2021

  Education, Prevention, and Outreach Intern

  - Developed and implemented a comprehensive curriculum on social justice topics, domestic violence research, risk factors, and policy reform for community centers, schools, camps, and child support groups resulting in increased awareness among 500+ participants.- Assisted in coordinating and organizing fundraising events which successfully raised $k for the agency's programs, while also completing required trainings to enhance knowledge base.- Maintained accurate records of student and client outcomes by meticulously organizing and entering statistics on a weekly basis to track program effectiveness and inform future improvements. Show less

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  Equal Access Clinic Network

  Aug 2021 - Aug 2022

  - Coordinated patient care in the clinic office on campus during daytime hours and volunteered in free clinics during the evening at one of the 4 primary care clinic sites. - Provided support to over 500 patients by answering phone calls and emails about EACN and community resources.- Developed expertise in EACN's internal and external referral networks and followed up with patient needs after clinic visits. - Demonstrated self-motivation, problem-solving, and team-player skills while working with underserved communities in Alachua County.- Contributed to quality improvement projects aimed at improving healthcare delivery for underserved communities in Alachua County.- Demonstrated an understanding of social determinants of health and applied this knowledge in patient care.- Invited to extend the internship by participating in the "fellowship" program, which included orienting and organizing newer interns. Show less - Assisted in coordinating the largest research program of its kind, involving 1000+ participants, to gather evidence supporting the integration of digital health technology into clinical practice.- Analyzed data from 1000 patients across 4 clinics to identify trends and patterns, resulting in valuable insights for EAC's KardiaMobile research program.- Leveraged internal and external referral networks to ensure timely follow-up on patients, resulting in a 90% patient engagement rate and improved overall patient outcomes. Show less

  • Health Outreach and Quality Improvement Intern

    Aug 2021 - Aug 2022

  • Research Assistant

    May 2021 - Jul 2022

  • HIV Coordinator

    Aug 2021 - May 2022
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  UNIQLO

  Jul 2022 - Oct 2023

  • Hosted live streams on Instagram and Uniqlo's Website, engaging with an audience of 450K followers, and providing entertaining and informative content• Coordinated styled outfits for live streams, ensuring a visually appealing and cohesive appearance that aligned with brand guidelines• Wrote engaging and compelling scripts for live broadcasts, capturing the attention of viewers and driving engagement• Collaborated with cross-functional teams to ensure seamless execution of live broadcasts, coordinating with technical personnel and on-air talent• Managed the scheduling and logistics of live streams, ensuring timely and accurate execution.• Monitored and analyzed audience engagement metrics, utilizing data insights to improve future live broadcasts and increase viewership Show less • Analyzed sales reports and implemented strategies resulting in an increase in sales for a high-earning store generating over $1.5M monthly revenue• Successfully managed a team of 120 staff members to achieve daily, weekly, and monthly KPIs by delegating tasks, ensuring proper scheduling, and enhancing team effectiveness• Designed weekly store layouts based on sales trends, inventory, seasonality, and customer preferences, resulting in a 4.5/5 customer satisfaction rating• Streamlined the online ordering and pick-up process as the On Demand Expert, reducing order and pick time to 45 minutes, and improving culture and procedures• Managed cash flow and ensured accurate deposits, verified daily sales reports, and resolved discrepancies with the regional manager, optimizing employee check-ins and check-outs• Improved inventory processes by introducing a systematic and scan-based order filling process, reducing picking and packing errors by 90%, and minimizing warehouse costs by 20% Show less UNIQLO is the leading brand of the Fast Retailing Group, one of the largest retail companies in the world. With global sales of approximately 2.13 trillion yen for the 2021 fiscal year ending August 31, 2021 (US $19.4 billion, calculated in yen using the end of August 2021 rate of $1 = 109.9 yen), Fast Retailing is one of the world’s largest apparel retail companies. With a mission to create innovative and functioning clothing that meets the needs of people from all walks of life, we currently have more than 2,400 stores in 26 markets.• Oversaw sales & inventory planning, layout & visual merchandising, profit & loss, people management and customer satisfaction Show less

  • Live Station Coordinator

    May 2023 - Oct 2023

  • Assistant Store Manager

    Mar 2023 - Oct 2023

  • UNIQLO Manager Candidate (UMC)

    Jul 2022 - Mar 2023
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  Doste Afghan Foundation

  Jan 2023 - Nov 2024

  Director of Outreach

  A nonprofit organization dedicated to providing humanitarian assistance to at-risk families in Afghanistan, with a focus on women, widows, youth, and people with disabilities. Doste Afghan is dedicated to providing the underserved communities of Afghanistan with resources and support to overcome malnutrition, child labor, and poverty. Our organization consists of individuals from the public health industry to the marketing field, who dedicate their time to volunteer and fundraise for our friends in Afghanistan. As a result, we provide women-led households with enough food to feed their families, financial stipends to promote education among youth, and business grants for people with disabilities.At the core of our organization are the values we believe are integral to being Doste Afghan, “A Friend of an Afghan:” autonomy and empathy, impact and sustainability, transparency and respect, and service and initiative. Show less

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  MissionWired

  Mar 2024 - now

  Digital Associate

  At MissionWired, we harness the power of digital storytelling and connectivity. We’ve deployed millions of emails, motivated countless Facebook likes and shares and generated untold tweets and retweets. We’ve crafted strategic communications for dozens of members of both houses of Congress, large national nonprofit organizations and even The White House. We were at the vanguard of digital advocacy, inventing the tactics in wide use today. We are a full-service agency that can tackle any challenge thrown our way. From online fundraising, acquisition advertising and analytics to coding, graphic design and writing, we have top-flight talent who’ve been recognized as the best in their fields. Our clients include the Bill & Melinda Gates Foundation, the USO, Sandy Hook Promise, Democratic political committees and members of the U.S. Senate.• Achieving clients’ fundraising and engagement goals• Providing top-quality customer service to clients, including regular reporting and invoicing• Researching and developing online fundraising and communications strategies, including the design and management of communications calendars• Working with clients to assess digital marketing, advocacy and technology needs and identify future needs and opportunities• Working with client teams, including technology and creative, to assist in managing resources and project timelines• Day-to-day management of client relationships and satisfaction Show less