Calvin D.

Experience

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  Discover Financial Services

  Mar 2012 - Jun 2015

  Fraud Manager

  • Supervised 18 fraud detection associates assigned to detect possible customer fraud to maximize customer cash security. • Hire and trained employees – Department Manager, Assistant Manager, Operations Manager, etc. • Screened applicants to evaluate candidacy. • Conducted phone and in-person interviews. • Prepared recruiting materials and post jobs to appropriate job boards/newspapers/colleges, etc. • Spearheaded cross-functional initiatives to proactively detect and decrease fraud risk by 90% to maximize customer satisfaction and company revenue. Show less

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  Delaware Dept of Health and Social Services

  Jun 2015 - Nov 2019

  Child Support Support Supervisor

  • Supervised, trained, and mentored 25 employees, planning and evaluating performance outcomes to maximize productivity. • Identified qualified Candidates through various recruiting and sourcing strategies. • Screened and interviewed qualified candidates. • Innovative approach to recruiting and staffing. • Shortlisted candidates and executed hiring activities to promote optimal staffing. • Oversaw budget development and monitored spending while maintaining strict cost controls to maximize savings. • Monitored process quality controls, identifying process gaps and recommending corrective action plans to diminish them. • Reviewed, recommended, and implemented policies and procedures to maximize the efficiency of work teams. • Devised a Delaware Fatherhood program to support fathers in need of jobs, partnering with the Delaware Unemployment Department to aid Fathers in acquiring grants for back-to-school utilization with a success rate of 85%. Show less

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  CHESTER COMMUNITY CHARTER SCHOOL

  Nov 2019 - Dec 2022

  Human Resources

  • Coordinated between internal partners & external recruiters to source and qualify an average of 120 candidates per month, resulting in an 85% employee retention rate.• Simplified and streamlined recruitment process leading to a 10% improvement in fill rates for essential roles.• Developed automated screening processes to evaluate & identify qualified applicants out of 4,000 resumes received monthly, shortening the selection timeline by 19%.• Delivered interactive team-building exercises for newly hired staff to promote team cohesion and collaboration, increasing the interdepartmental resolution of issues by 66%.• Attended 10 recruitment drives and sourced and engaged over 500 potential candidates.• Negotiate employment terms with new hires and extend competitive offers to complete the hiring process.• Created an open hire tracking report to record status of hires across 9 schools to maximize recruitment efficiency.• Administered process improvement plans to enhance staff retention, decreasing overturns by over 94%.• Ensure compliance with FMLA, Short-Term Disability, and Long-Term Disability. Show less

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  KenCrest

  Nov 2022 - now

  Employee Relations HR Generalist

  • Management of the leave and accommodation process, including developing processes, maintaining employee communication and follow-up, tracking FMLA leaves, and other tasks as needed. • Oversee and review employee relations and disciplinary actions for programs. • Participate in the Unemployment Compensation process, including attending hearings when applicable. • Participate in the Interview Process when needed. • Manage the labor law posting requirements. • Conduct HR-related training sessions for program staff and management as determined by department training goals and objectives. • Conduct internal audits of various HR practices to ensure compliance and quality practices. • Provide HR oversight and management of employee relations issues, including internal investigations and prompt problem resolution. Show less