Karim Abdelaziz

Experience

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  El-Sabrean Educational Center

  Aug 2007 - Jun 2008

  Arabic teacher

  As an Arabic Teacher at El-Sabrean Educational Center, I had the privilege of nurturing young minds by imparting the knowledge of the Arabic language to primary students. Through engaging and effective teaching methods, I contributed to their linguistic and cognitive development.Key Responsibilities:● Designed and delivered Arabic language lessons tailored to the needs of primary students.● Fostered a positive and productive learning environment, encouraging students to engage with and excel in the Arabic language.Skills: Coaching | Training | Arabic Language Instruction | Primary Education Show less

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  Self Employed

  Jan 2008 - Aug 2009

  Freelance Trainer

  During my time as a Freelance Trainer, I embraced the role of a self-driven educator, focusing on facilitating impactful human development and business administration lectures. I also played a pivotal role in training individuals within the BPO industry and call center functions as part of the ITI Project.Key Achievements and Responsibilities:● Facilitated engaging human development and business administration lectures, leveraging my expertise to empower individuals with valuable knowledge and skills.● Delivered comprehensive training sessions in the BPO industry and call center functions, contributing to the development of professionals in a growing sector.Skills: Coaching | Training | Human Development | Business Administration | BPO Industry | Call Center Functions Show less

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  Four Seasons Hotels and Resorts

  Nov 2009 - Feb 2011

  Training Coordinator

  As a Training Coordinator at the luxurious Four Seasons Resort - Sharm El Shiekh, I played a crucial role in coordinating employee relations events and facilitating comprehensive training programs. My responsibilities encompassed internal and external program organization, marketing learning initiatives, and ensuring effective communication of training impact to foster a culture of continuous development.Key Achievements and Responsibilities:● Assisted in coordinating and actively participated in employee relations events, fostering engagement and team building.● Effectively organized and coordinated programs conducted by both internal and external trainers, ensuring seamless execution and valuable learning experiences.● Marketed the learning function's programs, initiatives, and e-Knowledge Suite, enhancing participation and engagement among employees.● Communicated the tangible effects of the learning function through various channels, including bulletin boards, emails, briefings, and meetings, ensuring clear dissemination of information.● Led efforts to set and achieve departmental training goals, aligning learning initiatives with organizational objectives.● Maintained accurate tracking of department training hours on a monthly basis to ensure compliance and generate valuable statistics.Skills: Coaching | Training | Employee Relations Events | Program Coordination | Learning Initiatives | Communication | Goal Setting | Compliance Tracking Show less

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  Helnan International Hotels

  Mar 2011 - Jan 2012

  Training Assistant Manager (acting as a department head)

  In my role as a Training Assistant Manager at Helnan International Hotels, I assumed the responsibilities of a department head, orchestrating comprehensive training programs and taking the lead in various HR functions. My strategic approach and hands-on involvement fostered an environment of employee growth and operational excellence.Key Achievements and Responsibilities:● Conducted thorough Training Needs Assessments, identifying areas for employee development and aligning training initiatives accordingly.● Orchestrated and coordinated training programs, ensuring seamless facilitation and delivery for maximum impact.● Designed and participated in employee relations events, enhancing engagement and fostering a positive work environment.● Led and supervised the recruitment process, ensuring the selection of qualified candidates who aligned with the organization's vision.● Issued essential policies and official documents, contributing to operational compliance and streamlined HR processes.● Acted as the Duty Manager, demonstrating strong leadership skills and managing operations effectively.Skills: Coaching | Training | Training Needs Assessment | Facilitation | Employee Relations | Recruitment | Policy Issuance | Leadership Show less

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  UTOPIA Training & Development

  Feb 2012 - Dec 2012

  Training Manager

  In my role as a Training Manager at UTOPIA Training & Development, I played a pivotal role in conducting comprehensive Training Needs Assessments and delivering tailored training solutions that aligned with companies' requirements. Through strategic coordination and customization of training materials, I facilitated impactful training programs that empowered employees and supported organizational growth.Key Achievements and Responsibilities:● Conducted thorough Training Needs Assessments for diverse companies, identifying areas for development and improvement.● Demonstrated expertise in customizing training materials to match specific company requirements, ensuring relevance and effectiveness.● Facilitated and coordinated training programs, strategically orchestrating sessions that maximized engagement and knowledge retention.● Issued essential policies and official HR documents for served companies, fostering compliance and streamlined operations.Skills: Coaching | Training | Training Needs Assessment | Customization of Training Materials | Facilitation | Policy Development Show less

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  Fathalla Markets

  Jan 2013 - Dec 2015

  Training and Development Manager

  As a Country Training and Development Manager at Fathalla Markets in an organizational transformation phase, I orchestrated comprehensive training initiatives that drove employee development, enhanced performance, and streamlined organizational processes. My strategic approach and hands-on leadership enabled impactful learning experiences that contributed to the growth of both individuals and the business.Key Achievements and Responsibilities:● Conducted thorough assessments to identify training needs across the organization, formulating an instructional design process with optimal delivery methods and post-training evaluations.● Strategically prepared and managed the training budget, ensuring effective allocation of resources for impactful learning outcomes.● Designed and developed training materials and manuals, tailoring Interpersonal and Analytical content, while collaborating with subject matter experts for technical materials.● Executed training programs aligned with current industry best practices, delivering content effectively to diverse audiences.● Fostered a culture of continuous learning through ongoing technical training and up-to-date recordkeeping of all training activities.● Coordinated efforts to fully optimize site training facilities, resources and equipment, enhancing the efficiency of training delivery.● Addressed training-related inquiries from leaders and employees, ensuring clarity and alignment with organizational goals.● Collaborated closely with management to develop, implement, and communicate training policies, programs, and processes, ensuring consistent administration.● Led, motivated, and developed training team members, fostering a cohesive and skilled team environment.● Presented insightful impact reports of conducted and planned training programs to the board of directors, showcasing the value of training initiatives.Skills: Coaching | Instructional Design | Technical Training | Learning Culture | Process Optimization Show less

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  Landmark Group

  Jan 2016 - Jun 2019

  Regional Training Assistant Manager

  As the Regional Training Assistant Manager at Landmark Group, I played an integral role in driving training initiatives and enhancing performance across MENA region. With a strategic approach, I created impactful learning experiences and cultivated engagement for maximum results.Key Achievements and Responsibilities:● Curated relevant and effective training content for pivotal business events such as Back to School & Ramadan (GCC), ensuring alignment with business goals.● Orchestrated comprehensive training planning and communication strategies across diverse territories including Kuwait, Qatar, Oman, Bahrain, Egypt, and Lebanon.● Developed behavioral training modules based on Training Needs Analysis (TNA), nurturing desired employee skills and competencies.● Employed data-driven approaches to measure training Return on Investment (ROI), gauging both qualitative and quantitative impact.● Collaborated with stakeholders, including territory heads, Country Managers, and buyers, to develop targeted training modules and provide Learning & Development (L&D) updates.● Addressed special training needs, like Omani Staff Empowerment Training (Localization), tailoring content for impactful results.● Ensured seamless adoption of new brands, launches, and initiatives across MENA.● Pioneered the activation of the Coach Buddies Network in the GCC, fostering peer learning and continuous development.● Managed and executed the training calendar for the UAE, ensuring timely and impactful training sessions.● Led Arabic language training sessions for executives, office employees, and floor staff, enhancing cross-functional communication.● Supported the Training department as well as other teams through English-Arabic translation.Skills: Coaching | Training | Curriculum Development | Stakeholder Engagement | Training ROI Measurement | Training Needs Analysis | Peer Learning Networks | Cross-Functional Collaboration | Language Training | Translation Show less

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  Seera Group

  Jun 2019 - Jul 2020

  Retail Training Academy Manager

  As the Retail Training Academy Manager at Seera Group, responsible for the Academy Opening, I spearheaded the development and implementation of targeted training programs, harnessing the power of effective learning methods to drive performance, enhance skills, and achieve strategic objectives.Key Achievements and Responsibilities:● Designed and delivered tailored training programs, catering to both individual and group needs, and aligning with specific business requirements.● Employed impactful and purposeful training methodologies, ensuring engaging learning experiences that translated into tangible performance improvements.● Formulated and executed operational and performance plans rooted in Academy Key Performance Indicators (KPIs), consistently achieving and exceeding set goals.● Led comprehensive evaluations of Academy performance to guarantee alignment with business objectives and continuous enhancement of training quality.● Managed advanced technologies and a proficient technical team, ensuring the seamless development, delivery, and management of training programs.● Spearheaded recruitment efforts for the Academy, strategically selecting staff to complement the organization's growth and mission, and devised a robust staff succession plan.● Nurtured and guided the Academy's personnel to foster clarity on expectations, ensuring their engagement and success in contributing to organizational goals.Skills: Coaching | Training | Curriculum Development | Performance Enhancement | Learning Experience Design | KPI-driven Strategies | Recruitment | Staff Succession PlanningMy role as a Retail Training Academy Manager in the opening phase reflects my dedication to crafting impactful learning experiences that drive performance, foster growth, and align with business objectives. Leveraging my expertise, I empower teams to excel by delivering purposeful training solutions and cultivating a culture of continuous improvement. Show less

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  Mada Consultancy

  Nov 2020 - Jun 2022

  Organizational Development Consultant

  As an accomplished Organisational Development Consultant, I played a pivotal role in transforming businesses by assessing culture, optimizing processes, and implementing effective developmental strategies to enhance performance, align with objectives, and drive employee engagement.Key Achievements and Responsibilities:● Conducted thorough assessments of organizational culture, business structures, procedures, processes, and resource utilization to identify areas for improvement and development.● Designed and executed targeted developmental action plans and innovative training programs to address identified gaps, resulting in enhanced employee skill sets and improved organizational efficiency.● Led departmental restructuring initiatives that optimized efficiency and alignment with business objectives, leading to streamlined workflows and increased productivity.● Evaluated the impact of development initiatives on employee performance and retention, utilizing data-driven insights to continuously refine strategies and achieve sustainable results.● Leveraged coaching techniques to empower individuals and teams, fostering a culture of continuous learning and professional growth.Skills: Coaching | Training | Organisational Development | Cultural Assessment | Process Optimization | Developmental Action Plans | Restructuring | Performance Enhancement | Employee EngagementMy tenure as an Organisational Development Consultant at Mada Consultancy reflects my commitment to driving positive change within organizations. I thrive on leveraging my expertise to create tailored solutions that unlock potential, drive efficiency, and empower employees, resulting in a resilient and high-performing workforce. Show less

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  EFS Facilities Services Group (EFS)

  Jul 2022 - May 2023

  Center of Excellence Senior Manager

  As a dynamic Center of Excellence Senior Manager and Leadership Trainer and at EFS Facilities Services Group, I am dedicated to cultivating a culture of excellence and empowering a skilled workforce through an immersive learning experience.Key Achievements and Responsibilities:● Led initiatives to foster a culture of excellence, resulting in increased employee engagement and performance.● Collaborated with various business verticals including Banking, Healthcare, Retail, Airports, Office buildings, Educational facilities, and Government buildings within KSA OPCO to design and implement effective learning strategies.● Transformed business practices and processes by identifying requirements, defining strategies, and deploying best-in-class practices and technologies.● Provided strategic direction and oversight on performance metrics to ensure SLAs are consistently met.● Utilised primary research and empirical data to drive organizational development interventions that enhance productivity and employee satisfaction.● Pioneered a Saudization workforce program aligned with the Kingdom's Vision 2030, contributing to a more diverse and skilled workforce.● Played a crucial role in supporting the business development team during tendering processes and the mobilization phase of newly awarded contracts.● Orchestrated management and leadership development programs that equipped leaders with essential skills and competencies.● Administered EFS digital learning platforms, creating targeted content aligned with professional and functional competencies.● Ensured ongoing evaluation of excellence activities, compiling comprehensive reports for strategic decision-making.● Demonstrated effective budget management skills, optimizing resource allocation for excellence initiatives. Show less

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  Freelance

  Aug 2023 - now

  Leadership Trainer and L&D Consultant

  Passionate about empowering teams through strategic learning initiatives and innovative training solutions.- Strategic Leadership: Spearheaded developing and implementing comprehensive learning and development strategies that directly aligned with organizational objectives.- Skill Gap Analysis: Conducted rigorous needs assessments to accurately identify critical skill deficiencies and design targeted training interventions.- Bilingual Training Expertise: Delivered engaging and impactful training programs in both English and Arabic, effectively catering to diverse employee populations.- Curriculum Innovation: Developed innovative and engaging training programs, including workshops, seminars, and e-learning courses, to enhance employee skills and knowledge.- Employee Development: Provided personalized coaching, mentoring, and career development guidance to foster employee growth and engagement.- Mental Health and Wellbeing Programs: Implemented initiatives to promote mental health awareness, reduce stigma, and support employee wellbeing through programs such as stress management training, and EAPs.- Work-Life Balance and Engagement: Introduced flexible work arrangements and social events to foster a positive work culture, improve employee engagement, and enhance work-life balance. Show less

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  Kamal Osman Jamjoom Group

  Dec 2023 - Sept 2024

  Learning and Development Consultant

  Served as an L&D Consultant for a prominent makeup brand, overseeing training initiatives across the UAE and KSA. Conducted in-depth skill gap analyses to identify and address critical training needs for store teams and distributors. Developed and implemented comprehensive training programs and content, aligned with organizational objectives, to enhance product knowledge, sales skills, and overall employee performance. Led and mentored a high-performing training team, fostering a culture of continuous learning and development. Stayed abreast of industry trends in makeup to provide expert training and guidance to Beauty Advisors. Successfully contributed to increased employee engagement, productivity, and overall business success. Show less