Oscar McDaniels

Experience

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  US Navy

  Jan 1989 - Dec 1995

  Disbursing/Personnel Clerk

  Provided efficient, diverse administrative/clerical support in an office environment serving as administrative support to a United States Naval Command. Supervised and maintained the daily operations of the command office. Handled the Navy’s pay and banking needs in the accounting and finance field. Responsible for the balancing of all books including maintaining a constant balance of all cash on hand. Supervised the delivery and safe keeping of over $300,000 dollars during deployments. Served as the Thrift Savings Plan (TSP) Representative's Aide. Operated shipboard stores and maintained small retail operations aboard ships such as vending machines and video game machines. Negotiated and maintained various contracts. Organized and conducted training classes. Maintained cooperative vendor relations and office equipment, organized and processed supply orders, records, and files. Served as Authorizing official (AO) for the Defense Travel System (DTS). Show less

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  United States Navy VR-53

  Dec 1995 - Apr 2009

  Personnelman Specialist Chief Petty Officer

  Processed over 100 U.S. Government Security SF-86’s for unit deployment during Operation Noble Eagle. Ensured all SF-312 Security Awareness briefing forms were accurate and updated for new and current personnel. Used in the EPSQ, E-QIP system for input of the SF-86 and the FD-258 Finger Print system. Corresponded with the Department of the Navy Central Adjudication Facility and Office of Personnel Management.

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  Sterling Jewelers Inc

  Aug 1997 - Jan 2003

  Store Manager

  Managed an operational budget of $1,000,000 plus dollars per year. Recruited, interviewed, hired and provided on the job training for store sales staff . Maintaining proper accounting procedures, assisted in extending credit, distributed merchandise, acted as local Human Resources representative, and reduced loss of merchandise and profit. Managed Information Systems and Repairs Provided the services necessary to get the store merchandise properly displayed thus enabling the sales staff to exceed customers' expectations. Provided full, fair, accurate, timely and understandable disclosures in the periodic reports required to be filed by the company with regulators. Show less

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  West Asset Management

  Apr 2003 - Jun 2007

  Collections Management Trainer

  Conducted training sessions, mini-courses, and client training presentations for collection employees as well developed training material according to departmental, Federal, State or Local guidelines. Ensured that employee’s U.S. Government Security SF-85 forms were completed correctly prior to submission. Initiated all collectors in the E-QIP System for approval by the Department of Education. Provided E-Systems training for the Department of Education on Federal Contracts, and processed new hires in the HRIS PeopleSoft System. Show less

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  Accenture/TSA H/R Services

  Aug 2007 - Jan 2009

  Team Lead

  As Accenture TSA Liaison, supervised the daily operations of Hiring and Orientation for Transportation Security Administration (TSA). Monitored and reported productivity. Encouraged and implemented continuous process improvements and measure progress on a day to day basis. Increased baseline utilization of employees and contractors from 75% to 80%. Ensured all resources are trained in production tasks beyond their primary assignments. Established clear communication requirements to be followed when process disruptions occur, work volumes peak or team member absences threaten service delivery.Managed our on-site client relationships focusing on collaboration & partnership. Respond to client-initiated inquiries and requests within one business day. Follow operational security protocols including privacy and information security requirements.Developed 8 existing leaders so they demonstrate practical ownership and successful mastery of responsibilities and challenges currently beyond their current scope of accountability. Address leadership development objectives in their Individual Development Plans. Reduced unplanned monthly turnover to an annualized team average of 15% or below. Hire only candidates who meet minimal requirements for posted role and provide timely and effective performance-, production- and quality-centered feedback.As an E52 coder, set salaries for all Transportation Security Administration Head Quarters Personnel, Bomb Appraisal Officers, NON-Transportation Screening Officers, Reinstatements (those that are reemployed with TSA). Reviewed offer letters, ensure that all new hire packets are complete. Maintains communications between the agency and the employee while embarking 500 members monthly Show less

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  Accenture Federal Services

  Jan 2009 - Dec 2015

  Liaison

  Provides service delivery across the board of offerings such as information development, maintenance, helpdesk services, learning and training, and human resources. Performs a professional delivery that serves one or more clients concurrently that’s located directly at a client site or within our global delivery network. The primary point of contact for all matters pertaining to monitoring and reporting of systems for a client facility, to include both internal and external customers. Communicates with all resources to ensure proper service is being provided. Serves as "on site" point of contact at the customer facility. Maintains communications between the facility and the customer. Show less

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  United States Navy Commander Navy Installations Command

  Apr 2009 - Dec 2016

  Emergency Management Support

  Ensured the health and integrity of the infrastructure operations of Shore Installations and Communications operations remain uninterrupted.Proactively provided managerial, operations and support services for multiple networksPerformed daily/nightly monitoringFacilitated verbal and written exchange meetings over a broad spectrum of topologies and protocolsEffectively made decisions based on impacts to operations and set the priority of work in accordance with customer’s mission critical services Show less

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  Navy Individual Augmentee Combat Training

  Mar 2010 - Jan 2011

  Admin DH

  Provides service delivery across the board of offerings such as information development, maintenance, helpdesk services, learning and training, and human resources. Performs a professional delivery that serves one or more clients concurrently that’s located directly at a client site or within our global delivery networkThe primary point of contact for all matters pertaining to monitoring and reporting of systems for a client facility, to include both internal and external customers Communicates with all resources to ensure proper service is being providedServes as "on site" point of contact at the customer facilityMaintains communications between the facility and the customer; Provided intra theatre logistical and administrative support to 400 Sailors per month that are forward deployed to CENTCOM/AFRICOM and other AORsSupervised and led 5 employees to provide administrative support correcting outstanding pay and personnel issues for reservist and active duty members.Maintained internal and external customer relations with the Army and contracted workers to accomplish the movement and training of Sailors. Served as the detachment Liaison.Coordinated transportation and logistics in and out of NIACT Ft. Jackson. Show less

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  US Navy

  May 2011 - Dec 2016

  Fire and Emergeny Service Officer In Charge (OIC)
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  Abile Group, Inc.

  Dec 2015 - Oct 2017

  International Affairs Liaison

  Provides service delivery across the board of offerings information development, maintenance, helpdesk services, problem based investigations, root cause analysis, controlled outages, learning and training. Performs a professional delivery that serves one or more clients concurrently that’s located directly at a client site or within the WAN and LAN. The primary point of contact for all matters pertaining to monitoring and reporting of systems for a client facility, to include both internal and external customers. Communicates with all resources to ensure proper service is being provided. Serves as "on site" point of contact at the customer facility. Maintains communications between the facility and the customer and provides daily briefs and updates on all the health of the network. Show less

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  DOD

  Oct 2017 - now

  IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systemsand services in the host enterprise architecture. I provide IT support for GEOINT operations and amaccountable for the overall success of integration projects, ensuring alignment with Agency priorities and businessstrategies (e.g., strategic plans, life-cycle management plans, investment plans). I oversee and monitor thedocumentation, validation, accreditation, and authorization processes necessary to ensure that new informationtechnology systems meet the prescribed information assurance and security requirements.• Lead requirements verification meeting to ensure accurate accounting for all IT needs• Establish and chair meetings with our partners and the enterprise to align IT needs and operations• Support spending and plans for IT operational needs and future requirements• Assist with obtaining budget estimating for IT build-outs and upgrades• Help draw up continuity of operations and business continuity plans for the technical operations’ key component Show less Provides daily situational updates to Office of Chief Information Officer - Technology Leadership to include those of the Operation Center. Serve as the liaison between the agency and program while constantly coordinating outage, service interruptions and alternate routes for potentially impacted circuits all the while maintaining the system of record with up to date status. Ensure critical systems, networks and software applications are fully functional and operational at all time. Provide a way forward and determine the best course of action to mitigate the impacts are key elements in the success of the enterprise and its operations. Coordinate and brief over 100 hundred authorized outage to the agency’s Outage Control Board determining risk and impact of the outage thus reducing local non-productive work hours by to keep the mission going.Investigate 7 Problem Based Issues over the past year for transport related latency, packet loss and drops and provide collective solutions to mitigate reoccurring issues going forward utilizing the collected dataCommunicated over 50 alternate routes request and 300 authorized service interruptions with Defense Information System Agency utilizing email, phone, verbal and written communicationsAttend and brief at 156 outage control board meetingsAttend all Operations and Technology Leadership meetings with and addressing all Network related issuesWork with mission partners on the distant end to mitigate impact to themOperate as client facing representative for the Transport programData Transfer Agent moving data across three domains (unclassified, secret and secret collateral) for collaborations, training and engineering use for system upgrades Show less

  • Technical Executive

    Jun 2022 - now

  • IT Operations Analyst

    Oct 2017 - now
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  Amentum

  Dec 2018 - now

  Security Monitor

  As a security escort, I stand guard and watch over visitors to a given facility. In this role, I may screen visitors for prohibited items, log any incidents, oversee badge processes, and help account for any unique details in a premise. The following is a list of specific duties I perform.• Observing and reporting• Maintain good working relations with customers and co-workers• Controlling access • Identifying safety hazards• Escorting VIPs• Restricting access to spaces• Other duties as assigned Show less