Madison Brader

Experience

• 

  Da Vinci Science Center

  May 2015 - Sept 2015

  Visitors Associate

  • Provided information at front desk• Organizing and handling of museum events and parties• Assisting museum visitors in a friendly manner and assisting with any queries, including over the phone and online • Handling sales of museum tickets and special events• Stock Management

• 

  Paddywagon Tours

  May 2016 - Nov 2016

  Store Manager

  • Providing the highest quality of customer service to all customers and dealing with any customer queries • Handling sales of both merchandise and tours in the shops• Cash handling/management• Stock management• Training of all new staff members• Marketing and advertisement of tours

• 

  Word Perfect Translations

  Nov 2016 - Jun 2018

  Translations Project Manager

  • Individually responsible for the company’s biggest government client (The Department of Social Protection) and handling all of the client’s requests• Conducted extensive interviews of all applicants to establish the best team of freelance translators/interpreters whilst negotiating prices and fees to keep the company competitive fiscally• Orchestrated the change of company policies to ensure the company remained in line with all legal requirements and ensuring the continuation and enhancement of services to the clients• Exclusively managed the Intern Program to provide all our interns with the best possible work experience عرض أقل

• 

  ArtSkills, Inc.

  Jul 2018 - Aug 2019

  Lead Operations Assistant

  · Process EDI (electronic data interchange) shipments for the major retail stores (Wal-Mart, Target, etc)· Process shipping labels, coordinate pick-up arrangements· Operation responsibilities include inventory control, supporting salespeople, organizing shipping schedule & documents· Provided invoices and receipts for customers manually or computer on QuickBooks.

• 

  International Associate Clubs

  Jan 2020 - Apr 2020

  Executive Administrator

  -Assisting in maintaining and updating CRM system-Membership card production and marketing mail-outs to reciprocal clubs-Liaison with clubs for any requests and proactively approach them to help promote IAC to their membership-Travel organisation-Monthly Invoicing-Data migration to new cloud server-Assistance in maintaining membership database-Maintaining the IAC website-Undertaking research tasks

• 

  Cargo.one

  Jul 2020 - Apr 2023

  - Salesforce daily maintenance and data quality checks, as well as user management and end user troubleshooting.- Involved in sales operations strategic projects to be able to proactively identify areas of improvement within sales processes and implement new processes and automations within CRM.- Own training and onboarding for all teams as how to use CRM most effectively.- Ensure seamless sales tech stack integrations, (i.e. Hubspot, Aircall, Looker), and proactively suggest new tooling if necessary. عرض أقل -Research and cross-check potential opportunities and generate new leads for team of Account Executives.-Support the sales team by maintaining Salesforce, keeping it organized and building new processes/flows/reports required.-Process and update data in the CRM system to support colleagues on the sales team.-Assist the Head of Sales in implementing new and improved processes, and update current processes to support the team.-Document sales processes and ensure details are clear and up to date. عرض أقل

  • Sales Operations Associate

    Jun 2022 - Apr 2023

  • Junior Sales Researcher

    Jul 2020 - Jun 2022
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  Xsolla

  May 2023 - now

  - Assist with data research/business intelligence on demand- Manage complex calendars with an understanding of which activities are most appropriate for the allocation of Regional Director and Business Development teams time- Manage and coordinate meeting arrangements and travel plans for both domestic and global travel- Prepare travel booking, invoices and expense reports using Concur- Prepare agendas and make arrangements, such as coordinating catering for luncheons for committee, board, and other meetings- Help organize event & conference scheduling/meetings عرض أقل

  • Business Development Support Manager - EMEA

    May 2024 - now

  • Sales Operations Specialist

    Nov 2023 - Apr 2024

  • Business Assistant

    May 2023 - Nov 2023