By The Way, By The Way Podcast

Experience

• 

  Integrys Energy Group

  May 2012 - Mar 2015

  Customer Service Associate

  My duties included establishing accounts for new and returning customers via online applications--utilizing a Customer Information Systems database. I adjusted and recommended billing options and strategies for customers based on their unique leasing and financial capabilities. I maintained databases with sensitive customer information. I contacted customers via phone and e-mail (Outlook 10) to resolve various customer inquiries, including escalated conditions that required further expertise.

• 

  Community Care Alliance of Illinois

  Aug 2015 - Feb 2016

  Member Services Associate

  Medical claimsEnrollment/disenrollment in medical plansChange members primary care physiciansSets up transportation for member to there doctors appointments

• 

  Avant

  May 2016 - Jan 2017

  Loan collections/customer service
• 

  Bozzuto

  Jun 2019 - Mar 2020

  Concierge
• 

  Hilton Grand Vacations

  Feb 2020 - Apr 2020

  Concierge

  Covid , worked a month and a half. Last day March 16th 2020.

• 

  ByThe Way, By The Way

  Apr 2021 - now

  Podcaster

  One stop shop for a innovative black man that made a way. Here is something completely new yet needed in today’s society. Perspective. Here’s a link to my podcast which elevated and heals on all levels. Secondly I have heart felt music which also heals and realigns the soul of true perspective. Basically I created a new resource within myself that I give value to through you. I have a donation link with the option to donate freely IF you’ve enjoyed either the podcast or music. My goal is to orchestrate a podcast deal and possible take my imprint label and give a voice to people that can give real structural knowledge to black kids to build technology, homes, boats wind turbines. I want to change the norm because a lot of children’s lives are being ruined right in front of us as well as adults living deprived existences. Show less