Kris Ramirez-Ramas

Experience

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  Convergys

  Apr 2007 - Jun 2008

  Customer Care Representative

  Conducts analysis and troubleshooting via telephone and restore customer’s internet service. Also troubleshoots in-vehicle security, hands free calling, turn-by-turn navigation, and remote diagnostics systems on vehicles in the United States.

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  IBM

  Jun 2011 - Feb 2016

  Managing bids in response to Request for Proposals (RFPs). Orchestrates the creation of the solution ensuring compliance and highlighting company value proposition. Ensures the smooth running of the bid for a project within the correct time and financial parameters. Works with teams collected together from line functions for temporary duration of the bid project. Provides sales-related support to any business-approved opportunity in scope of the Sales Transaction Support. Such services would include but are not limited to bid facilitation, proposal development, document production, pricing, credit check & audit.

  • Bid Manager

    Dec 2012 - Feb 2016

  • End to End Bid Support Specialist

    Jun 2011 - Dec 2012
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  CustomThread Inc.

  Feb 2016 - Dec 2016

  Business Analyst

  Analyzes an organization or business domain and documents its business or processes or systems, assessing the business model or its integration with technology.

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  RealPage, Inc.

  Feb 2018 - Aug 2018

  Implementation Specialist (Document Management)

  Ensures all client documents are received in accordance with departmental policies, legal requirements and customer specifications prior to starting implementation. Performs system setup and configuration ensuring accuracy of complex data and multi system integrations. Maintains advanced knowledge of each product for which they are responsible. Accurately forecast activation dates and manage implementation appropriately to meet release dates. Conducts review with domestic consultant prior to release to confirmation acceptance of data and configuration. Notifies management of any complications, missing data or system defects that might delay implementation. Identifies and assists development with resolution and enhancements to workflow, scripts, or system defects. Performs testing on new workflows, scripts, or solutions prior to implementation. Maintains knowledge of departmental processes and procedures. Show less

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  KeyBella Homes Group at KW Classic Realty

  Aug 2018 - Jul 2019

  Virtual Assistant at Key Bella Homes Group at Keller Williams Classic Realty

  To ensure all homes are properly listed in the local MLS, provide price reductions and provide Agents with any additional information they may need to sell the home(s) to a potential buyer. Manage and coordinate the activities. Call for feedback and other admin work.

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  Trustwave

  Nov 2022 - now

  RFP Project Manager APAC

  Facilitates bid strategy sessions. Works with RFP Analysts, Director of Sales Engineering and project teams to respond to RFPs and other proposal-related requests (such as due diligence questionnaire and others) for Sales Engineering Center of Excellence.