Heather Nemeth

Experience

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  Zimmerman Marine, Inc.

  Jul 2006 - Oct 2010

  Systems Administrator/Billing Administrator

  Performed maintenance on computers and servers as needed.Provided technical support to a staff of approximately 50 employees.Set up new users with login, e-mail, and remote desktop capabilities through Microsoft Windows Small Business Server 2003 and Windows server 2008.Troubleshoot network connections and issues.Assisted with the design and implementation of service software.Prepared reports and invoices weekly and corresponded with customers regarding payments and past due accounts.Entered all quoted jobs into marine tracking software.Administered permissions and access of marine software.Trained all employees on computer software and company procedures.Managed 3-5 employees. Show less

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  ECPI University

  Jul 2011 - Aug 2012

  IT Specialist

  Responded to helpdesk tickets via online ticketing system.Troubleshot hardware and software issues and repaired equipment as needed.Ran updates and installed programs as needed.Provided IT support to students, faculty, and staff.Taught new student computer orientation class.Managed interns and work study students.Implemented WDS as a viable multicast image server. Deployed images to computers using Ghost and WDS.Researched and collaborated implementation of many different software and services in an effort to help streamline and further secure the network.Maintained equipment inventory reports.Ran cat5e cable to classrooms.Performed wire management in classrooms.Wired new classrooms for network access. Show less

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  BlueForce LLC

  Jul 2012 - Sept 2014

  GIS Systems Administrator

  Maintain Geobase system software updates.Maintain Microsoft Server 2003 and Microsoft Server 2008 32bit and 64bit system security patch levels.Install and replace server hardware as necessary.Monitor systems for usage spikes and outages via IBM Director and VMware vCenter.Troubleshoot system outages and latency issues.Update system firmware as necessary.Manage Commvault backup system.Assist in network and hardware infrastructure design and implementation.Build and convert VMware virtual servers for new system.Maintain load balance of physical and virtual server resources.Manage data migration from legacy physical systems to new virtual system environment.Manage SAN & NAS storage systems.Assist base annalists with software, connectivity, and latency issues. Show less

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  Infinite Technologies, Inc.

  Sept 2014 - Apr 2019

  Sr. GIS Systems Administrator / HQ AMC
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  Geographic Information Services, Inc. (GISinc)

  Apr 2019 - Jan 2022

  Sr. GIS Systems Administrator / HQ AMC
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  Axim Geospatial

  Apr 2019 - now

  Sr. GIS Systems Manager / HQ AMC