Vibha Wali

Experience

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  BMC Software

  Jun 2013 - Jun 2015

  Remedy administrator support

  customer on-boarding management roles and responsibilities:-• handling noc alerts• installation of ar system and setting up environment for customers.• manual testing of environment setup for customers.• handling calls and raising bugs with development team if required. • decommission of environment for customers.• upgrade of application versions and testing of the same. • completing the scheduled changes on time.

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  Amdocs

  Jun 2015 - Oct 2017

  Deployment engineer at amdocs

  customer management roles and responsibilities:-• deploying packages from dev to uat and prod.• involved with the preparation of test plan ,test strategy ,test estimation ,audit ,quality metrics and other testing artifacts.• test environment setup• involved in developing entry and exit criteria and defined the pass and fail standards.• preparing the defect videos and defect screenshots, defect report.• involved in agile process and scrum calls.• involved in go live support.• manual testing of every environment after deployment of code. involves end to end performance and load testing.• regression testing before go live.• reporting bugs on tool – jira, qc.• fixing low level case defects.• creating monthly test reports. show less

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  Capita

  Nov 2017 - Nov 2019

  Associate software consultant

  remedy test, automation and supportroles and responsibilities:-• understanding business requirement from smes and based upon understandings, finding requirement defects by pre - qa testing approach. • developing test scenarios and transforming it into automated test cases for complete coverage. • performed sanity, functional, installation, cross platform, integration, system interface, end to end, security, regression, post-release and user acceptance testing. • creating and executing test plans.• setting up test data, test environment at various phases of sdlc and in integrationtesting, system testing.• act as a test coordinator between onshore and offshore team.• actively assisted business team with planning, coordinating and executing user acceptance testing (uat)• defect management in hp alm.• regression testing.• mentored and trained other team members.• analyzed, reviewed and tracked defects in quality center by generating customized reports• involved in project delivery audit. show less

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  Nuance Communications

  Nov 2019 - Aug 2023

  Senior automation engineer
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  Microsoft

  Aug 2023 - now

  Software engineer ii