
Cindy Tso
Operations Manager

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About me
Office Manager at wikiHow
Education

San Francisco State University
-BA Kinesiology
Experience

Americair
Jan 1991 - Jan 1997Operations ManagerOversaw daily operations of respiratory home care company. Supervised office staff; coordinated therapists and sales reps in the field with patients and doctors respectively; supported President and assisted with special projects.

Trader Joe's
Jan 1998 - Jan 2008First level grocery store management supporting the Store Manager in all aspects of managing a Trader Joe's — from merchandising and customer service to leading the employees.
Assistant Manager
Jan 2007 - Jan 2008Supervisor
Jan 2001 - Jan 2007Store Crew
Jan 1998 - Jan 2001

Pacific Pulmonary Services
Jan 2001 - Jan 2001Startup AdministrationAssisted President in opening new branch of respiratory home care company. Developed systems and processes to facilitate day-to-day operations; ensured standards in place to meet regulatory and accreditation requirements; assisted in initial interviews and hiring of staff.

Vidtel, Inc.
Mar 2010 - Dec 2015Office Manager, Executive AssistantResponsible for all office administration, bookkeeping, accounts payable and accounts receivable. Manage payroll, benefits administration and HR functions. Led all billing, invoicing, and collection for a channel community of over 100 worldwide partners, as well as provide monthly and quarterly revenue and sales operations reports. Provide EA support to the CEO and a team of three senior executives. Assisted with due diligence and participated in a successful exit/acquisition.

Illumai
Jul 2014 - Jul 2021Startup AdministrationAdministrative support to the CEO.

Yoga @ Cindy's
Sept 2015 - Sept 2016Work Trade Manager
Linatech
Jul 2016 - Oct 2017Office Administration
WikiHow
Oct 2017 - nowOffice Manager
Licenses & Certifications

Emergency Medical Technician-I
Sierra-Sacramento Valley Emergency Medical ServicesJan 1993
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