Muna Onwuachumba

Experience

• 

  Damco Solutions

  Oct 2018 - now

  Business Analyst

  ● Work with internal and external stakeholders to design the roadmap, identify relevant Key Performance Indicators (KPIs) and coordinate the measurement result to protect team from over commitment, and align sprints to team’s capacity.● Define business value, building functional and technical requirements, creating user stories, acceptance criteria and user personas.● Empower teams to self-organize and grow cross-functionally, allowing teams to fully own commitments of finishing sprint backlog items within the time box.● Refine and maintain the product backlog. ● Collaborate with business stakeholders to elicit requirements.● Participate in Scrum ceremonies, Unit Testing and facilitate the User Acceptance Testing.● Facilitate interviews, workshops, surveys, site visits, document analysis, JAD sessions and other methods, to gather requirements and use cases.● Conduct business process analysis and identify critical issues and gaps for an established organizational process.● Create artefacts such as functional and technical requirements documents, test plans, project documentation, and training material for both internal resources and customers.● liaise between Business and Technical stakeholders during sprints, resulting in a 22% reduction in delivery time.● Assist with internal and external communication, improving transparency and radiating information from team level to management level. ● Facilitate team’s Agile Scrum Ceremonies (Iteration planning, Daily Scrums, retrospectives, stakeholder meetings, and software and System demonstrations) for scrum teams.● Resolve customer-reported system issues with a focus on analyzing processes, determining root causes, designing, testing, and implementing solutions.● Leverage relationships with Product owners, subject-matter experts, developers, customer experience leaders, and sales leaders resulting in compelling business cases for product improvements with proven cost savings and efficiency. Show less