Michelle King

Experience

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  Hockomock Area YMCA

  Jun 2015 - May 2018

  Member Services Associate

  1. Provides excellent service to members, guests, and program participants in the Y and on the phone contributing to member retention.2. Greet and assist all members, potential members, program participants and staff in a courteous,professional and friendly manner. Be enthusiastic towards members by learning their names andexpressing an interest in their YMCA activities.3. Builds relationships with members; helps members connect with one another and to the YMCA.4. Assist existing and prospective members regarding their individual membership needs.5. Provide membership and program information and requirements in an accurate and courteousmanner.6. Handles and resolves membership concerns and informs supervisor of unusual situations orunresolved issues.7. Schedule court reservations, provide rental equipment and sell YMCA merchandise.8. Applies all YMCA policies dealing with member services Show less

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  The TJX Companies, Inc.

  Oct 2018 - Sept 2019

  Merchandise Assistant

  Analyze weekly performance with buyer through reportsPrepare and enter domestic and import purchase orderPrimary contact for vendors regarding their order statusFollows up on all late orders and upcoming shipments and completes balances as needed.Completes all purchase order modifications including but not limited to delivery extensions, cancellations, and cost & retail changes.Works with internal departments to resolve issues (i.e. Accounts Payable, PO departments/chain moves, Planning, Distribution and Fulfillment Centers, etc.)Communicates with vendors via phone and email regarding PO modifications/changes, PO shipment statuses as well as any other inquiries.Communicates with logistics to ensure vendors ship correctly.Creates and runs reports for buyers as needed (i.e. On Order, Sales, etc.)Organizes and maintains merchandise samples and sample space for Buyers including returning samples to vendors. Show less

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  ServiceMaster by Gilmore

  Dec 2019 - Oct 2020

  Inside Sales and Marketing Assistant

  Collects topics, organizes and distributes marketing meeting agenda weekly.Prepares updates on all on-going events for marketing meetingsWorks with marketing director to submit necessary ads and company profiles as required.Creates & sends invitations via Constant Contact and MailChimp for upcoming events.Tracks responses & sends updates to team.Point of contact with our website development agencyConstantly updates announcements and content on websiteEnsures SEO goals are met by creating content that is best suited for the companyEvents/SeminarsCreate content for social channels FB, Linkedin, Google +, and Twitter.Update all as required, (several times weekly).Include keyword rich content to drive SEO.Create monthly social media calendarsDevelop media list for print, trade pubs, electronic, radio and tvSend regular press releases and media alerts as requiredCreate and send pieces in constant contactAssist in putting together materials for seminarsUpdates PowerPoint and Prezi presentation materials for marketing rep meetings Show less

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  Quincy Mutual Group

  Oct 2020 - Sept 2021

  Customer Service Representative
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  Plymouth Rock Assurance

  Sept 2021 - Jan 2025

  Responsible for relationship management and sales development for over 90+ P&C insurance agencies in the Greater Boston area.

  • Inside Business Development Representative

    May 2023 - Jan 2025

  • Associate Underwriter

    Sept 2021 - May 2023
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  Boston Mutual Life Insurance

  Jan 2025 - now

  Internal Sales Coordinator