Brittany O.

Experience

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  Stop & Shop

  Jan 2013 - Feb 2018

  • Oversaw daily operations through all stages of prescription filling, dispensing, and verification• Ensured compliance with state and federal laws, as well as third-party regulations• Managed staff technicians and interns to promote efficient, accurate, patient-focused service• Managed inventory and annual pharmacy budget during wholesaler transition • Conducted data entry, DUR evaluation, and dispensing for new and refilled prescriptions• Counseled patients on proper prescription and OTC medication use• Prepared non-sterile compounds for suspensions and other prescription medication dosage forms• Assisted in the maintenance of pharmacy medication inventories

  • Community Pharmacist

    Jul 2015 - Feb 2018

  • Pharmacy Intern

    Jan 2013 - Jul 2015
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  Tufts Medical Center

  May 2014 - Jun 2014

  Clinical Intern

  My responsibilities included conducting chart reviews; attending daily rounds and grand rounds with the Cardiology Intensive Care Unit; summarizing and presenting on the updated 2014 hypertension, lipid, and anticoagulation guidelines; and presenting internal medicine disease state lectures.

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  VA Boston Healthcare System

  Sept 2014 - Oct 2014

  Clinical Intern

  My responsibilities included meeting with patients in an ambulatory care clinic with a variety of complex medical conditions; performing physical assessment of patients; writing progress notes after each patient visit; conducting chart reviews and medication reconciliation; following-up with patients and affiliated departments within the VA Healthcare System; recommending appropriate action for patients with diabetes, hypertension, asthma, COPD, HIV, mental health concerns, medication non-adherence, substance abuse, dyslipidemia, chronic pain disorders, anticoagulation, and all related conditions; presenting to a monthly diabetes support group on self-care, adverse effect mitigation, insulin stability, and related diabetes topics; presenting multiple lectures and journal clubs on ambulatory care disease state topics; and lecturing to a group of international pharmacists on diabetic care and glucometers. Show less

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  The Massachusetts Eye and Ear Infirmary

  Jan 2015 - Feb 2015

  Clinical Intern

  While serving as a clinical intern, I was responsible for creating an outline and analysis of USP <800> sterile compounding guidelines, which was used to implement institution-wide practices in the sterile compounding of hazardous drugs. I also presented to faculty and students on multiple clinical topics; researched clinical questions for MEEI compounding pharmacists regarding drug stability and sterile compounding; completed a training program in USP <797> sterile compounding techniques; and created a written exam used to certify compounding pharmacy technicians at the institution. Show less

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  Brigham and Women's Hospital

  Feb 2015 - Mar 2015

  Research Associate

  As a research associate, my responsibilities included conducting research on medication safety, Beers list medications related to hospital admissions of elderly patients, and Computerized Prescriber Order Entry; presenting on medication safety topics; providing a pharmacy consult on the interaction between ethanol and metronidazole; observing and providing feedback for PharmD students’ honors seminar; and attending BWH drug safety meetings and P&T committee meetings.

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  Ahold Delhaize

  Dec 2015 - now

  • Distinguished as the organization’s authority on clinical affairs, overseeing all aspects of pharmacy practice such as drug safety, immunization administration, value-based care strategy, adherence programs, pharmacy-based POCT, and meticulous compliance with opioid, naloxone, and prescription dispensing regulations across MA, RI, CT, NY, and NJ• Pioneer and implement novel, revenue-driving clinical programs, which consistently rank among the most profitable Pharmacy department programs • Showcase advanced MS Excel proficiency, utilizing techniques like PivotTables, VLOOKUP, and INDEX MATCH to craft KPI scorecards to meet needs of key stakeholders and C-suite audiences; present financial data and departmental achievements in innovative ways, demonstrating the value of pharmacy in the retail setting• Establish relationships with both internal partners and external vendors to create joint programming initiatives (e.g. Pharmacy/Nutrition collaboration to form “Our Health Experts Recommend”); execute holistic health and wellness programs to deliver on organizational objectives• Direct the development of compelling marketing materials and customer-facing public relations statements for the pharmacy department• Serve as Chair for the organization’s Health & Wellness Associate Resource Group (ARG), overseeing the delivery of healthcare resources to over 60,000 associates and their families, showcasing exceptional leadership in promoting employee well-being Show less • Served as the division lead for medication therapy management (MTM) initiatives, clinical pilots, and adherence-based programs• Established a remote MTM Call Center headquartered in Quincy, MA, which optimized the organization’s CMS Star Rating measures, maximized DIR rebates, and improved positioning in PBM contract negotiations • Developed policies and resources related to safe immunization practices, disease-state management guidelines, clinical communication with prescribers, and patient counseling• Directly managed and supervised 31 specialized district MTM pharmacists; implemented a company-wide MTM training program for over 650 pharmacists• Performed comprehensive medication reviews (CMRs) and targeted interventions (TIPs) with Medicare patients in 257 pharmacies across 5 states• Performed and organized community health screenings, immunization clinics, and wellness events Show less

  • Senior Manager of Clinical Pharmacy Programs (Clinical Lead)

    Feb 2018 - now

  • Medication Therapy Management Pharmacist

    Dec 2015 - Feb 2018
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  MCPHS University

  Sept 2017 - now

  Faculty Member