Natalie Rodrigues

Business Manager

1000 followers

City of Johannesburg, Gauteng, South Africa

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Timeline
About me
MBA Candidate - National Service Head @ FNB Commercial South Africa | Customer Retention, Change Management, Operations and Service Enablement
Education
- Rocklands High School
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- Rocklands High School
  -
- Willow Crescent Secondary School
  1986 - 1988
- Rhodes University
  2025 - 2027
  Master of Business Administration - MBA Business Administration and Management, General
- University of South Africa/Universiteit van Suid-Afrika
  2005 - 2009
  BCOM Honours International Business, Strategic Management, Organisational change and renewal, Advance HR
Experience
- Mercantile Bank
  Jun 2004 - Sept 2005
  Business Manager
  Manage a branch and portfolio of business clients
- Nedbank Corporate
  Jun 2005 - Dec 2007
  Business Manager
  Manage a portfolio of commercial clients. Financial
- FNB South Africa
  Dec 2007 - now
  To support the segments, Regional Heads, Segment Heads, Area Managers and bankers by focusing on the following deliverables:- Value proposition enhancement & brand positioning- Analytics & MIS- Process optimization - Client onboarding- Client entrenchment- Road to client Manage and lead a team of Account Executives & Account Executive analyst in the R150m+ client turnover segment. Currently hunting for new commercial clients in the R40m to R100m segment Manage a team of Relationship Managers that focused on business clients in the R5m to R40m segment
  - National Service Head
    Dec 2007 - now
  - Head: Sales & Service Solutions
    May 2018 - now
  - Acquisitions & Retention Strategist
    Nov 2017 - now
  - Segment Head Mid Corporate
    Jan 2014 - now
  - Client Portfolio Executive
    Mar 2011 - Dec 2013
  - Commercial Manager
    Dec 2007 - Feb 2011
Licenses & Certifications
- Certificate in Banking
  Institute of Bankers