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Arun Kshirsagar

Arun Kshirsagar

Technical Support Engineer

Followers of Arun Kshirsagar389 followers
location of Arun KshirsagarPune, Maharashtra, India

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  • Timeline

  • About me

    Lead Engineer - Product Support at FIS | Capital Markets | Client Experience | ITIL®4 Strategist | ITIL®4 Managing Professional

  • Education

    • Kendriya Vidyalaya

      2001 - 2006

    • University of Pune

      -
      Bachelor of Engineering (BE)

  • Experience

    • Mphasis

      May 2015 - Jan 2016
      Technical Support Engineer

      Worked for Bank of America Client to handle technical issues related to Application, Server and Access related issues.

    • FIS

      Jan 2016 - now
      Lead Engineer - Product Support

      Leading the Team and acting as SME to resolve client queries.Responsible for Setup of Energy Servers, Access management and Technical support to the MarketMap Energy Clients.Working on Red Hat Enterprise Linux and Windows Servers.Have handled multiple projects from end to end. Trained new joiners and clients on the product.Extensively worked on review of technical documentations.

  • Licenses & Certifications