Deep Enrich
Antonio Trejo
Customer Service Director
1000 followers
Metepec, México, Mexico
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About me
Executive Director - Customer Service, Sales, Operations, Maintenance, ITIL Certified.
Education
IPADE Business School
2015 - 2015Leading Organizations through Services Management
Universidad Nacional Autónoma de México
1980 - 1984Bachelor of Engineering (B.E.) Computer Science
Experience
Unisys
Dec 1997 - Sept 1999Customer Service Director
Microsoft
Jun 2000 - Oct 2000Enterprise Program Manager
Microsoft / bNexus
Nov 2000 - Sept 2001Regional Operations Director
Compaq
Oct 2001 - Aug 2002Customer Service Director
Qualita
Sept 2002 - Apr 2003Communications and Connectivy Director
NCR
Apr 2003 - Oct 2006Managing Director / Country Manager
Aug 2004 - Oct 2006Customer Service Director
Apr 2003 - Aug 2004
Integración de Soluciones POLUX, S. de R.L. de C.V.
Nov 2006 - Apr 2010Operations and Technology Director (Joint Owner)Levicom
May 2010 - Feb 2011Solutions Integration Consultant
Ericsson
Nov 2012 - Nov 2015Service Area Director - Industrialization
Sept 2014 - Nov 2015Service Area Director - RAN Integration
Jan 2014 - Oct 2014Service Area Director - Engineering & Integration
Nov 2012 - Dec 2013
ALTÁN REDES
Apr 2017 - Feb 2018Director de Operacion, Mantenimiento, Optimización, Integración y Servicio a Clientes
Oct 2017 - Feb 2018Service Director
Apr 2017 - Sept 2017
CTDI
Aug 2019 - Apr 2021Mexico Country Manager
Nov 2019 - Apr 2021General Manager Mexico City
Aug 2019 - Nov 2019
Licenses & Certifications
ITIL Intermediate
EXINDec 2014ITIL V3 Foundations
EXINMay 2014
Languages
- inInglés
- spSpanish
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