Krishna Priya Gosala

Experience

• 

  Amazon

  Aug 2014 - Jan 2022

  Program manager responsible for executing end to end programs related to vendor on-boarding, driving quality and processimprovement initiatives across geographies, working with technology and product teams for launch of new products.Key Projects Accomplished:• Automated invoice audits for Americas and Europe regions by creating ETL jobs to on-board data sources to singlecluster and creating the audit logic within SQL queries. This helped in saving ~20 manual hours per week (0.5 HC).• Created tableau and quick sight dashboards and reports to monitor process metrics and identify risks ahead of time.• Defined Key Performance Indicators (KPI) for vendor on-boarding based on analysis of historic data.• Reduced manual verification process by implementing auto verification based on statistical analysis saving ~8 Headcount while maintaining labeling quality.• Optimized defect categorization from 9 categories and 60 sub-categories to 4 categories and 20 sub-categories as apart of quality improvement initiative.• Led Kaizens, trainings and ideation initiative to capture the voice of customer and worked with technical teams to translate ideas into product features. Show less

  • Program Manager

    Apr 2018 - Jan 2022

  • Senior Risk mining investigator

    Dec 2017 - Apr 2018

  • Risk Mining Investigator

    Aug 2015 - Dec 2017

  • Transaction Risk Investigator

    Aug 2014 - Aug 2015
• 

  Wells Fargo

  Jan 2022 - Jul 2022

  Senior Control Management Specialist

  Responsible for analytics and reporting in the Issue Management domain within the Risk and Controls Organization.• Manage and deliver stakeholder requests related to data visualization and reporting.• Understand the Issue Management lifecycle and proactively identify failed controls (if any).• Drive end to end projects (identification, RCA, solution design and sustainability) for the issues identified.

• 

  Amazon

  May 2024 - now

  Business Analyst