
Juan Cuautle, MPA
National Deputy Director of Operations - Oportunidades Program

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About me
Program Director at Center for Family Life in Sunset Park
Education

Instituto de Educación Digital del Estado de Puebla
2020 - 2024Bachelor's degree LawStudied law to be licensed to work in Mexico as attorney in law. My social service to get my degree was in the Laboratory for Economic Innovation in Universidad Iberoamericana, Puebla, supporting the program to do research on the best practices to incubate worker-owned cooperatives with immigrant women.

Columbia Business School
2021 - 2021Executive Education Developing Leaders Program for Nonprofit Professionals
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
2006 - 2007Master Public Policy and Public ManagementActivities and Societies: Radio Program Editor I evaluated the impact of Nuevo Amanecer's services and participated as radio program producer for "Alegoría Política"

Harvard Kennedy School of Government
2007 - 2007Executive Program E-government and information technology
Fundación Universidad de las Américas, Puebla, A.C.
1999 - 2003Bachelor International Relations.webp)
Baruch College, City University of New York (CUNY)
2015 - 2015Professional Certificate Project Management
Experience

Secretaría de Desarrollo Social
Jan 2008 - Jan 2010National Deputy Director of Operations - Oportunidades Program• Developed and coordinated the activities of a 6 person team to implement a Continual Process Improvement• Designed and implemented the Index of Evaluation Process for 32 State offices, a system for providing ongoing feedback and support to the 32 State Offices• Trained 300 State office employees on data collection methods, evaluation concepts and analysis tools to plan local process improvements

Empodérate Consultores SC
Jan 2010 - Apr 2013Founder and Executive Director• Managed broad range of CEO functions including developing operational plans, ensuring contract compliance, conducting fundraising, and establishing good working relationships with stakeholders• Drafted 10 project proposals, from which 5 of them were approved and executed• Designed curriculum and trained 50 non-profit leaders, 80 local government officials, and 30 community business leaders in public policy, social policy evaluation, and corporate social responsibility • Developed an advocacy plan for the Puebla Chamber of Business (PCB), representing 23 business councils, in order to strengthen the PCB’s capacity to lobby for new private sector regulations Show less

Municipal Government of Atlixco
Feb 2011 - Jul 2012Deputy Mayor for Public Services- Reported directly to the Mayor and supervised 200 employees in 5 public services departments: street illumination, landfill, sanitation, cemetery, and the municipal slaughterhouse.- Spearheaded implementation of environmentally sustainable innovations such as landfill administration based on ISO14001 norms, energy saving bulbs, and integral sanitation management system- Contributed to the Municipality's certification for Local Agenda, based on the United Nations' Agenda 21, defining criteria for municipal administration. Making Atlixco one of two municipalities out of 217 in the entire state of Puebla to have received this certification.• Created a customer service evaluation instruments for the Street Illumination Department which gave me information to implement operations improvement actions Show less

Evaluare
Jul 2012 - May 2013Senior Consultant• Coordinated 20 programs evaluation and 6 public policy planning projects involving public ministries and civil society organizations• Evaluated 20 social development programs and made policy recommendations to improve their design and management in the Mexican states of Hidalgo and Tlaxcala• Advised the Finance Minister of the state of Tlaxcala in developing indicators for monitoring the performance of Tlaxcala´s government agencies. As a result all state government agencies have introduced performance measure indicators* Coordinated the first Violence Prevention Program for the State of Tlaxcala, involving multiple social based organizations. Show less

Mid Atlantic Professionals Inc. DBA SSI
Nov 2013 - Jun 2015On-line Instructor* Developed curriculum for Spanish learning* Designed students materials to practice Spanish* Conducted on-line classes for students around the world

NYC Department of Small Business Services
Jun 2015 - Mar 2016Account Manager• Coordinate business training courses for entrepreneurs in Staten Island, resulting in increased course participation by 90%• Assess business needs of incoming clients, provide relevant information about the set of NYC Business Solutions services, and connect clients to services needed• Collaborate with a multifunctional team across Department of Small Business Services to help entrepreneurs start, operate, and expand their businesses in New York City• Conduct regular follow-up with clients to improve service delivery and customer satisfaction• Develop public-private partnership to create cooperative businesses Show less

Center for Family Life
Mar 2016 - Jul 2021Cooperative Business DeveloperOrganize the immigrant community of NYC to create non exploitative jobs through the development of cooperative businesses.Responsibilities:• Plan and execute the incubation process of the business• Develop technical and leadership training for business owners.• Provide governance and business management assistance to business owners• Provide coaching to business owners on management and social leadership

Center for Family Life in Sunset Park
Jul 2021 - nowProgram DirectorCFL’s Cooperative Development Program (CDP) is a nationally recognized leader in development of cooperative businesses in immigrant, low-income communities. These businesses are wholly worker-owned and democratically-run, which means that workers set their own fair wages, schedules, and business practices. Since 2006, we have provided tailored technical assistance and training to 21 cooperatives representing 540 worker-owners, and trained 30+ community-based organizations on cooperative development. Currently, we are focusing on developing and scaling the growth of cooperatives in the cleaning sector throughout New York City. This includes our support for BrightlyⓇ, a new franchise of cleaning cooperatives that share branding and back-office systems. We also support Up & Go, a cooperatively owned app for consumers to book cleaning services from worker cooperatives. We believe that it is more important than ever to strengthen community self-determination, leadership, and advocacy. Show less
Licenses & Certifications

Project Management
Baruch College
Volunteer Experience
Spanish Tlanslator
Issued by NYC mayoral campaign candidate on Aug 2013
Associated with Juan Cuautle, MPA
Languages
- spSpanish
- enEnglish
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