Joshua Cranick, PhD, MBA

Experience

• 

  Golden Corral Corporation

  Jun 2006 - Jul 2010

  • Operated under forecasted food cost for 13 consecutive periods.• Achieved 3.5 million in sales 2009.• In charge of all back of the house operations & Ran restaurant in general manager’s absence.• Placed all food orders and wrote all back of the house schedules.• Redesigned the organization of both coolers and dry storage in reduce inventory and increase product freshness.• Achieved 100% Safe tracks and 100% back of the house certification on the computer-based training program. Show less • In charge of all front of the house operations.• Achieved 100% Safe tracks, 100% employee involvement in the 100 Club, & 100% front of the house certification on the computer-based training program.• In charge of all front of the house operations.• Processed all the restaurants discounts and voids, daily checkouts, balanced banks, closed out all credit cards, made all daily deposits.• Made FOH employee schedules and payroll projections.• Top Ten Store in 2006, Achieved 4 million in unit sales, projected to do 5 million in sales this year.• Selected as one of the first participants in Golden Corral’s front of the house manager certification program. Show less

  • Kitchen Manager/ Certified Kitchen Manager

    May 2008 - Jul 2010

  • Associate Manager/ Certified Hospitality Manager

    Jun 2006 - Jun 2008
• 

  Sodexo

  Feb 2011 - now

  • In charge of all food service operations, retail, catering and patient services for a 237-Bed acute care hospital • Transitioned hospital from paper service to a digital bedside ordering system. • Opened two new 30-bed units with only increase of one FTE.• Increased Press Ganey patient satisfaction by 62 percentile points over a three-year period.• Updated both patient and retail menus.• Completed Joint Commission recertification survey with zero findings.• District diversity officer. Show less • In charge of all food service operations, retail, catering and patient services for a 115-bed rehab hospital (PaRC) and 125-Bed acute care hospital (Cypress)• Opened new hospital food service program at Memorial Hermann Cypress.• Provided over sight for dining room remodel of PaRC Campus.• Exceeded retail sales by 18.52% and under budget by $535,874 during year 2 at Cypress.• Exceeded retail sales by 20% and under budget by $108,000 at Cypress during year one (2017- 2018).• Exceeded retail sales by 7.84% and under budget by $117,288 at PaRC.• Maintained 96% tile or above patient satisfaction scores for two consecutive years at Cypress.• Completed Joint Commission recertification survey with zero finding at both PaRC and Cypress.• Oversaw both front-line and management training and development.• Won system operational excellence award. Show less • In charge of all food service operations, retail, catering and patient services for a 115-bed rehab hospital.• Ran under budget from 2012 -2015.• Decreased labor by 7% over 5 years.• Increased retail sales year over year (2012-2016).• Ran all A’s in revenue, labor and food cost for the last 5 years.• Raised units Press Ganey scores from the 69th percentile to the 91st percentile initially and maintained 90% tile or above for four consecutive years.• Revamped the patient, retail menus, and implemented the use of FMS and SMG.• Remolded the salad bar to double the menu offerings and added an innovation station. Show less • In charge of Front of the house operations for two cafés, and offered support for three other food service operations on campus.• Process all the cafes discounts and voids, daily checkouts, banks, daily deposits, and cash audits.• Responsible for menu design, menu rollouts, and labeling for campus wide food service operations.• In charge of making employee schedules, interviewing and hiring new employees.• Maintained a 90% average on all Gold Checks.• Responsible for system wide barcode design and implementation.• Helped implement new hot line stations, weekly grill, and lunch specials that led to a 20% increase in sales at the SST/ Express Café over the last year. Show less

  • General Manager V - Methodist Hospital Stone Oak

    Jan 2025 - now

  • General Manager V - Methodist Hospital Northeast

    Feb 2024 - Jan 2025

  • General Manager IV - Methodist Hospital Northeast

    Mar 2020 - Feb 2024

  • General Manager IV - Multi Unit Memorial Hermann

    Feb 2017 - Apr 2020

  • Operations Manager III - Memorial Hermann PaRC

    Oct 2012 - Jan 2017

  • Corporate Retail Manager - Memorial Herman Memorial City

    Feb 2011 - Sept 2012