Ben Fuller

Experience

• 

  Chick-fil-A Restaurants Calhoun, GA

  Jul 1999 - Jul 2014

  General Manager

  Developed and maintained a high performance leadership team to execute all operational objectives for multiple shifts. Implemented a leadership develop program to maintain operational efficiency. Interview, hire, and promote based off of business needs. Set goals, plan, and supervised 60 team members, 15 managers, and 10 assistant managers. Completed the on boarding process, reconciled reports, vendor payments, monitored profit and loss, labor cost, food cost, payroll, and profit goals.

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  Chick-fil-A Corporate

  Oct 2013 - Sept 2014

  Grand Opening Trainer

  Provided corporate support with foundational guidance and company standards for newly opened restaurants. Trained new team members on operational best practices. Coached restaurant leadership on how to achieve operational excellence utilizing a multitude of resources. Helped with new unit set up to achieve high performance with both products and people allocation.

• 

  Lowe's Companies, Inc.

  Oct 2014 - Jan 2017

  Assistant Operations Manager at Lowe's Regional Distrubution Center

  Managed operations staffing for receiving, shipping, and building picking departments. Supervised a high performing team of 12 department supervisors, 12 performance instructors and 230 team members. Analyzed forecasted production volumes and evaluated resources throughout the day as workflow conditions changed to meet demand. Interviewed and staffed personnel accordingly. Addressed issues involving safety concerns, daily objectives, and workload plans. Engaged with employee relations which concerned the relationship of the employees with the organization and with each other. Effectively and safely moved inventory through the facility to supply over 100 stores. Show less

• 

  Shaw Industries

  Mar 2017 - now

  Works closely with business leaders and subject matter experts to lead the analysis, design, development, implementation, and evaluation of training throughout the Information Technology (IT) organization. Serves as the primary leader for developing, implementing, managing, and improving training and development systems within Plants 15 and 1G. Drives organizational performance results, including associate satisfaction and core work team performance. Serve the carpet tile cutting department in a supervisory capacity by leading a high performing team. Accomplished through daily shift operations and ensuring compliance with all company, plant, and departmental guidelines and procedures. Act as a facilitator and aid to associates in ways to improve how they work together to achieve better results.

  • HR Training Manager - Information Technology

    Apr 2022 - now

  • HR Training Manager - Carpet Tile Manufacturing

    Oct 2018 - Apr 2022

  • Team Manager - Tile Cutting

    Mar 2017 - Oct 2018