Ely Vasquez

Experience

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  Dell Technologies

  Nov 2005 - Oct 2008

  Latin America Sales Manager

  I was responsible for ramping entry level sales representatives in a queue environment on a monthly basis. I prepared my reps for middle to upper level sales positions through trainings and guidance. I provided sales statistics and results to upper management through monthly and quarterly opps reviews.Generates a revenue of US $1.5 M on a monthly basis.

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  Stream Global Services

  Oct 2008 - Feb 2014

  •Manage a Sales team ( 12 - 17 sales agents ) who sales technology to Latin American and US Customers.•Manage, coach and mentor Support Professionals to ensure goals are developed for their personal and professional growth and development •Ensures service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) obligations of our clients through the management of operational activity of the team.•Drive the high quality scores required by the account•Responsible for ramping entry level sales representatives in a queue environment on a monthly basis•Responsible screen, interview and hire Support Professionals for contract Drive the high quality scores required Mostrar menos

  • Human Resources Generalist

    Jan 2011 - Feb 2014

  • Latin America and US Sales Manager (english - spanish)

    Oct 2008 - Mar 2011
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  Convergys

  Mar 2014 - Oct 2016

  Human Resources Generalist

  Human Resource leader in the BPO area managing accounts with more than 2000+ employees dedicates to revenue generators, Customer services and technical support.Responsible to make sure the code of conduct and policies compliant, lead internal and external audits, conduct ethics investigations, establish process and procedures and create strategies for employees retention.

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  G4S

  Oct 2016 - now

  Business Partner for El Salvador and Guatemala, managing more than 6000+ employees, in a company that generates an annual revenue greater than US$50M per year.Responsible for directing the Human Resources strategy for both countries in the areas of Human Capital: Employees relations, Recruitment and Selection, Health and Safety, management of labor legal cases, relations with Government Institutions and responsible for ensuring compliance with the budget, policies, corporate standards and conducting ethics investigations. Mostrar menos

  • HR Cluster Director Guatemala - El Salvador

    Jan 2018 - now

  • Human Resources Manager

    Oct 2016 - Nov 2018