Deep Enrich
Reinaldo Figarola
Call Center Supervisor
308 followers
Los Angeles, California, United States
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About me
Information Technology Subject Matter Expert
Education
Global Knowledge
2004 -MCITP Information Technology CompletedGlobal knowledge
2016 - 2017Course certificare COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES CompletedNew Horizons Computer Learning Centers
2012 - 2012MCITP and MCTS Computer Systems Networking and Telecommunications
Coursera
2023 - 2023Google Cybersecurity CybersecurityCoursera
2023 - 2023Google IT Support Professional Certificate Computer/Information Technology Administration and Management 94.75Coursera
2023 - 2023Google Cloud Computing Certificate Cloud Computing 96.50
Experience
Teleperformace USA
Jan 2001 - Oct 2009Call Center SupervisorManaging a team of 35 Telephone sales reps In multiple bilingual programs on the calling floor of Teleperformance USA in Hollywood Florida.
Teleperformance, USA
Oct 2010 - Feb 2012Microsoft Office 365 & Bpos Subject Matter ExpertMicrosoft office 365 and Bpos Subject Matter Expert
Systemax, Inc.
Mar 2012 - Mar 2022Corporate Account ManagerCHIPSET GAMING
Jan 2014 - nowInformation Technology Specialist
Feb 2020 - nowSales Associate
Jan 2014 - now
Licenses & Certifications
- View certificate
Foundations of Cybersecurity
Grow with Google on Coursera
- View certificate
Google IT Security: Defense against the digital dark arts
Grow with Google on Coursera - View certificate
Operating Systems and You: Becoming a Power User
Grow with Google on Coursera - View certificate
System Administration and IT Infrastructure Services
Grow with Google on Coursera - View certificate
Technical Support Fundamentals
Grow with Google on Coursera - View certificate
The Bits and Bytes of Computer Networking
Grow with Google on Coursera - View certificate
Google Cloud Digital Leader Training
Grow with Google on CourseraJul 2023 - View certificate
Google Cybersecurity Professional
CourseraMay 2023
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