Deborah Grieves

Deborah Grieves

Sales Support Administrator

Followers of Deborah Grieves76 followers
location of Deborah GrievesMedford, Oregon, United States

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  • Timeline

  • About me

    Client Support Manager at PLEXIS Healthcare Systems, Inc.

  • Education

    • Willow Glen High School

      1985 - 1989
      High School Drama and Dramatics/Theatre Arts, General

      Activities and Societies: Drama club

    • Rogue Community College

      2013 - 2014
      Basic Health Certificate Health/Health Care Administration/Management 4.0 GPA
  • Experience

    • S3 Graphics

      Feb 1994 - Nov 1995
      Sales Support Administrator

      Responsibilities included updating and maintaining daily backlog/booking/shipping reports, customer qualification matrix, software license database and RMA log, as well as providing backup for the Customer Services Representatives.

    • Gartner

      Feb 1996 - Jun 1998
      Production Coordinator

      Managed the daily workflow of the production department within the consulting organization, as well as provided desktop publishing support for 34 consultants. Desktop publishing responsibilities included proof-reading and formatting correspondence, proposals, final reports and presentations using company templates. Other responsibilities included providing desktop publishing training to newly-hired consultants and pioneering new policies and procedures for a rapidly growing department.

    • Sterling Business Forms

      Oct 1998 - Jul 2000
      Prepress Operator

      Bridge (Customer Service for Order Entry Department) 10/99-7/2000 Primary responsibility involved calling the distributors with questions that arose from both order entry and pre-press on their jobs. Additional responsibilities included reviewing entered orders for accuracy and updating quotes for Customer Service. Pre-Press Operator 10/98-10/99 Responsibilities in the graphics/pre-press department included printing negatives from files sent by the distributors, making compositional changes to a portion of these files using various graphics and desktop publishing software, and monitoring the imagesetter (changing film and keeping it online.) Also did quality control checks on negatives and plates, and assisted the department coordinator by handling all outgoing proofs and distributing incoming jobs to the appropriate workstation. Show less

    • Retirement Planning Specialists, Inc.

      Sept 2000 - Mar 2006
      Office Manager

      Primary responsibilities for this financial firm consisted of overseeing the day-to-day back-office operations and supervising a support staff of four employees. This included maintaining the office equipment, computers, network, website and client database, spearheading office projects, designing marketing materials and publications in Word, Photoshop and PageMaker, organizing mass mailers and local seminars and handling employee concerns and training. Additional duties included transcription of all client correspondence, creation of all PowerPoint presentations for company seminars, and managing the owner’s Continuing Education for all his licenses and designations. Show less

    • Erickson Air-Crane

      Jul 2006 - Oct 2012
      Publications Coordinator

      Primary responsibilities within the Media Department include graphic design creation for ads, tradeshow displays, flyers, mailers, collateral, electronic newsletters, and other creative projects, as well as assisting the Media Manager with filming, photography and basic video editing. Also coordinate printing of all marketing materials and graphic displays with various outside services and the point of contact for website updates with web host.

    • PLEXIS Healthcare Systems

      Jul 2014 - now
      • Client Support Manager

        Sept 2023 - now
      • Client Support Supervisor

        Apr 2020 - Sept 2023
      • Application Support Specialist III

        Jul 2014 - Jun 2023
  • Licenses & Certifications

    • Basic Healthcare Certificate

      Rogue Community College