
Deborah Grieves
Sales Support Administrator

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About me
Client Support Manager at PLEXIS Healthcare Systems, Inc.
Education

Willow Glen High School
1985 - 1989High School Drama and Dramatics/Theatre Arts, GeneralActivities and Societies: Drama club

Rogue Community College
2013 - 2014Basic Health Certificate Health/Health Care Administration/Management 4.0 GPA
Experience

S3 Graphics
Feb 1994 - Nov 1995Sales Support AdministratorResponsibilities included updating and maintaining daily backlog/booking/shipping reports, customer qualification matrix, software license database and RMA log, as well as providing backup for the Customer Services Representatives.

Gartner
Feb 1996 - Jun 1998Production CoordinatorManaged the daily workflow of the production department within the consulting organization, as well as provided desktop publishing support for 34 consultants. Desktop publishing responsibilities included proof-reading and formatting correspondence, proposals, final reports and presentations using company templates. Other responsibilities included providing desktop publishing training to newly-hired consultants and pioneering new policies and procedures for a rapidly growing department.

Sterling Business Forms
Oct 1998 - Jul 2000Prepress OperatorBridge (Customer Service for Order Entry Department) 10/99-7/2000 Primary responsibility involved calling the distributors with questions that arose from both order entry and pre-press on their jobs. Additional responsibilities included reviewing entered orders for accuracy and updating quotes for Customer Service. Pre-Press Operator 10/98-10/99 Responsibilities in the graphics/pre-press department included printing negatives from files sent by the distributors, making compositional changes to a portion of these files using various graphics and desktop publishing software, and monitoring the imagesetter (changing film and keeping it online.) Also did quality control checks on negatives and plates, and assisted the department coordinator by handling all outgoing proofs and distributing incoming jobs to the appropriate workstation. Show less

Retirement Planning Specialists, Inc.
Sept 2000 - Mar 2006Office ManagerPrimary responsibilities for this financial firm consisted of overseeing the day-to-day back-office operations and supervising a support staff of four employees. This included maintaining the office equipment, computers, network, website and client database, spearheading office projects, designing marketing materials and publications in Word, Photoshop and PageMaker, organizing mass mailers and local seminars and handling employee concerns and training. Additional duties included transcription of all client correspondence, creation of all PowerPoint presentations for company seminars, and managing the owner’s Continuing Education for all his licenses and designations. Show less

Erickson Air-Crane
Jul 2006 - Oct 2012Publications CoordinatorPrimary responsibilities within the Media Department include graphic design creation for ads, tradeshow displays, flyers, mailers, collateral, electronic newsletters, and other creative projects, as well as assisting the Media Manager with filming, photography and basic video editing. Also coordinate printing of all marketing materials and graphic displays with various outside services and the point of contact for website updates with web host.

PLEXIS Healthcare Systems
Jul 2014 - nowClient Support Manager
Sept 2023 - nowClient Support Supervisor
Apr 2020 - Sept 2023Application Support Specialist III
Jul 2014 - Jun 2023
Licenses & Certifications

Basic Healthcare Certificate
Rogue Community College
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