Jonathan Archer

Experience

• 

  Fry's Electronics

  Jun 2008 - Aug 2008

  Sales Associate

  Evaluated the needs of customers and sold products that met those needs.

• 

  Fabri-Tech

  Jun 2009 - Aug 2009

  Cutter

  Read orders and cut fabirc using designated patterns.

• 

  Indiana State Fairgrounds

  Jun 2010 - Aug 2010

  Sign Shop Intern

  Performed numerous tasks during the production of various signs that were placed throughout the fairgrounds.

• 

  Angie's List

  Jan 2012 - Jan 2018

  The Fetch program at Angie's list was designed to increase feedback on particular Service Providers on Angie's List. As a Fetch Coordinator, I make outbound calls to members in an attempt to gain this feedback. The overall goal of the calls was to obtain additional reviews for the website, however the position also required a deep understanding of all customer service needs that might be encountered. This included the ability to renew memberships, update personal information and provide service provider recommendations. Show less

  • Operations Analyst

    Apr 2015 - Jan 2018

  • Outbound Services Analyst

    May 2014 - Apr 2015

  • Outbound Services Coordinator

    Jul 2012 - May 2014

  • Data Verification Specialist

    Jan 2012 - Jul 2012
• 

  OneAmerica

  Mar 2018 - now

  • Director of Field Compliance and Registration

    Apr 2023 - now

  • OAS Compliance Manager

    Dec 2020 - Apr 2023

  • OAS Compliance Consultant

    Mar 2018 - Dec 2020