Jihoon Kim

Experience

• 

  Lotte Hotels and Resorts

  Jan 2000 - Jul 2011

  Front Desk Manager at Lotte Hotel Jeju / Duty Manager / F&B(Waiter, Bartender, BQ staff)

  - Managed and motivated the front office team in order to provide a high standard of service for customers- Was responsible for VIP reception- Served as a duty assistant manager in absence of the general manager- Have F&B experience including bartending, waiting, and banquet staff.

• 

  The Shilla Hotels & Resorts

  Sept 2014 - May 2015

  Assistant General Manager at Shilla Stay Jeju(The Shilla hotel affiliates) / Pre-Opening TF

  - Participated in Pre-Opening Task Force team - Led a dual role as a Director of Rooms directing the activities of front office and housekeeping- After opening, assisted the general manager in managing business conditions such as stabilization of sales, cost management, management of subcontractors and VOC management

• 

  Booyoung Hotel&Resort Jeju (Booyoung's first property for its 5star hotel projects)

  Jun 2015 - now

  Rooms Division Manager from pre-opening phase

  - Prepared and setup the division’s operations from the pre-opening phase- In order to ensure operation stability of rooms division, am responsible for job training, establishment of business guidelines and sales promotion