Maggie Steinhauer

Experience

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  Soma

  Nov 2013 - Aug 2015

  Sales Associate

  -Established client care through personal one-on-one interactions and client relationships-Maintained personal sales through organization and store presentation-Processed payments and returns adapting to new register systems and bookkeeping

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  Elements Massage®

  Sept 2015 - May 2016

  Sales and Customer Service Specialist

  -Administered customer service through phone communication and attention to client needs-Learned types of therapy and their benefits in order to appropriately match and book clients -Aided in client satisfaction and retention through Wellness Programs

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  Goodyear Health Center

  Oct 2016 - Sept 2017

  Patient Coordinator

  -Coordinated and scheduled patients with chiropractors and related healthcare professionals-Processed complex medical documentation and insurances and communicated with outside parties such as insurance companies, attorneys, and external providers-Assisted marketing manager with proofreading documents and clinic’s website -Learned and adapted to newly implemented software system

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  Shorewood Animal Hospital

  Oct 2017 - Jun 2018

  Veterinary Assistant

  -Managed veterinary care through animal handling, taking radiographs, surgery and labwork setup, reading fecal samples, drawing up vaccines, and filling prescriptions-Administered visits through phone calls, appointment and surgery scheduling, discharges, billing, and explaining prescriptions and post-care to clients-Prepared and recorded information in computer and bookkeeping systems

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  Urban Ecology Center

  Jun 2018 - Aug 2018

  Research and Community Science Intern

  -Facilitated volunteer-based community science (citizen science). Wildlife surveys and monitoring projects included small mammal and snake mark-recapture, acoustic bat monitoring, bird walks, and invertebrate monitoring (monarchs, odonates, fireflies)-Led surveys using a variety of field research equipment (e.g., Sherman live traps, coverboards, acoustic monitoring equipment, wildlife cameras)-Handled and processed animals in the field using live trapping, species identification, body condition measurements, probing, and mark-recapture -Managed data entry in Microsoft Access and cloud-based databases-Designed original research project analyzing water quality of Menomonee Valley ephemeral ponds and the filtration effect of stormwater into Menomonee River. Project included protocol development, GIS mapping, scientific report writing, synthesizing results, annual report writing, and stakeholder meeting-Surveyed a variety of taxa at Blue Heron Wildlife Sanctuary and Chambers Island bioblitzes -Identified plant species and estimated density using quadrant based vegetation surveys Show less

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  Safari Lake Geneva

  Aug 2018 - Nov 2018

  Animal Keeper / Park Staff

  -Educated diverse groups of people through guided safari tours (groups of 2-50 at one time)-Operated two-way radios and various farm equipment, including a tractor and tour wagons-Assisted with care and handling of both native and exotic animals, including diet preparation, feeding, cleaning, and herding in a free-contact environment-Administered medications and animal care as directed, including vaccinations and hoof trimmings-Aided in the behavioral training of miniature horses-Maintained logs and records of animal care-Provided customer service and front desk duties, including cash handling Show less

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  University of Wisconsin-Extension

  Sept 2018 - Mar 2019

  Research Naturalist

  -Prepared, facilitated, and delivered technology-integrated programming at various schools and organizations in Milwaukee through an EPA grant, aiming to engage students in the STE(A)M field and encourage critical thinking-Provided weekly programming at two Milwaukee schools (grades 5-8), guiding student groups in the preparation of inquiry-based science projects using the scientific method. Projects were presented at a Milwaukee community science fair, “Science Strikes Back”-Maintained equipment and projects associated with digital technologies, and troubleshot typical technology problems-Created digital documents (Scientific Stories) to document students’ projects and experiences-Supported State Specialist for environmental education-Supervised and built relationships with students from diverse backgrounds-Effectively communicated with Upham Woods team from my remotely-based position in Milwaukee, in addition to school teachers and related industry professionals Show less

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  Urban Ecology Center

  Dec 2018 - now

  • Research and Community Science Coordinator

    Mar 2019 - now

  • Visitor Services Assistant

    Dec 2018 - Mar 2019