Chino Padilla

Experience

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  EPerformax Contact Centers & BPO

  Jan 2009 - Jan 2013

  OTNS Team Leader

  Responsibilities:- Create an inspiring team environment with an open communication culture- Set clear team goals- Oversee day-to-day operation- Monitor team performance and report on metrics- Motivate team members- Discover training needs and provide coaching- Listen to team members’ feedback and resolve any issues or conflicts- Recognize high performance and reward accomplishments-Support Team Members by answering escalated calls.

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  Appen

  Jul 2019 - Oct 2023

  Appen together with Figure Eight is a global leader in the development of high-quality, human and ML annotated datasets for machine learning and artificial intelligence.Appen offers the industry's most advanced ML-assisted data annotation platform for data science and machine learning teams.Appen software platform trains, tests, and tunes machine learning models to make AI work in the real world.Appen is also an AWS ML and Financial Competency and Advanced Technology Partner. We have been a strategic partner for over 10+ years with many Amazon teams (AWS, Alexa, Lab126, Amazon Search etc).With deep expertise in more than 180 languages and access to a global crowd of over 1,000,000 skilled contractors, Appen partners with technology, automotive and eCommerce companies - as well as governments worldwide. Show less

  • Demand Generation Specialist

    Jan 2023 - Oct 2023

  • Global and Commercial BD Manager - ML & AI

    Jul 2019 - Jan 2023
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  I4 Asia Incorporated

  Mar 2024 - now

  Customer Success Manager

  i4 Asia Inc. is a Digital Solutions company established in the Philippines in 2003. We specialize in Website Development Solutions, Technical Support, and Digital Marketing. Since then, i4 Asia continues to provide to over 1000 projects of all scales from the Philippines, United States, London, and Hong Kong. Aside from our accomplished clients, i4 Asia is also an official partner of Google, Microsoft, and Freshworks, three of the largest cloud-service providers in the industry.As a Customer Success Manager I play a pivotal role in ensuring client satisfaction and success. My responsibilities include building strong client relationships, providing strategic guidance and support, identifying upselling opportunities, collaborating with internal teams, monitoring client feedback, and facilitating smooth communication. Show less

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  Argos Multilingual

  Sept 2024 - now

  Strategic Partnerships - Data & Generative AI

  I connect businesses with solutions that help them thrive.Argos solves complex challenges with human-in-the-loop data collection/generation, annotation and evaluations. With an industry leading innovation lab, we utilise our expertise and problem solving abilities to build completely unique and customized solutions to enhance and streamline data workflows and processes.Leveraging a strategic combination of in-house tools and our network of carefully vetted linguists and subject-matter-experts, Argos is supporting the cutting-edge of AI/ML data innovation for the top global tech providers.--Multimodal Data Services & Tooling Solutions for LLM Pre-training, Fine-Tuning and Risk Assurance-- Show less