David Hamilton, MBA, PMP®, LSSBB

Experience

• 

  Ohio Department of Rehabilitation and Correction

  Jan 1998 - Aug 2015

  Correctional Officer

  Acted as the facility special operation team commanderServed as regional special tactics and response team leaderFunctioned as vulnerability coordinator of the Franklin Medical CenterDelivered in-service training to all employeesManaged adult male offenders in a correctional environmentConducted required offender cognitive programsCreated DRC’s Project Management curriculumAchieved Instructor Trainer status for defensive tactics, and Use of Force

• 

  Jackson Hewitt Tax Service Inc.

  Dec 2012 - Apr 2014

  Tax Accountant

  • Prepared simple to complex tax returns for individual and small business• Computed taxes owed or overpaid, using adding machines and personal computers• Completed entries on forms, following tax form instruction and tax tables• Audited data input on forms prepared by others to detect errors in arithmetic, data entry or procedures and to ensure compliance with tax laws • Represented tax payers during audits by the Internal Revenue Service and State Taxation Agencies

• 

  Ohio Department of Rehabilitation and Correction (ODRC)

  Aug 2015 - now

  Manage PMO consisting of seven state employees and >70 staff augmentation.Oversee 200-plus active projects (Major, Potentially Major, Standard) related to IT infrastructure, application development, and special assignments.Creates best project management practices based on OBM's Major Project Governance and the Project Management Institute frameworks.Oversee complete project lifecycle to ensure scope, schedule, cost, and risk baselines are managed appropriately.Train and develop project managers, business analysists, and customer experience managers.Manage capital infrastructure projects that qualify for the ARPA grant.Create, develop, manage, and forecast project budgets.Create, develop, maintain, and review project artifacts to ensure scope, schedule, and cost are contained, and risk mitigated.Report project status to executive leadership (monthly, quarterly, annually).Implemented and oversees Lean Six Sigma practices across all agency business units.Collaborate with other state agencies and ODRC partners to realize value for the agency. Show less Acted as the ODRC CIO's chief of staff to ensure strategy alignment and roadmap objectives were met.Manages simple to complex information technology projects from inception and construction through transition to realize targeted benefits.Managed the Ohio Department of Rehabilitation and Correction’s infrastructure implementation of body-worn cameras.Simultaneously leads multiple application development teams on new and legacy systems.Tailors project methodology to fit agency requirements through scope, schedule, cost, risk, and quality management.Reports project status to stakeholders through formal communication and information radiators.Troubleshoots issues across multiple project and program teams.Addresses, monitors, and tracks issues on behalf of business owners to ensure that any concerns are addressed, escalated when appropriate, and resolved quickly.Guides senior agency leadership on project implementation plans.Analyzes and interprets federal and state legislation and agency rules and regulations to ensure the project’s objectives comply.Creates budgets and cost forecasts for agency software projects.Collaborates with stakeholders to lead development, testing, and implementation of new systems and processes by using focus groups, interviews, and observations. Show less Acted for the superintendent for assigned programs including policy administration, curriculum development, and training delivery for preservice, required in-service training, and specialized in-service trainingCreated, reviewed, revised, and signed documents on behalf of the CTA superintendent.Managed high-risk, complex agency programs – use of force (academic) and defensive tactics subject control (physical application)Supervised agency instructors to ensure accurate, correct, and consistent delivery of training materialPrinciple liaison for internal and external stakeholders (e.g., DRC leadership, Attorney General staff, college partners) regarding Governor and agency training initiatives and process improvement projectsManaged all aspects of the agency’s 19-training policies, 12-training facilities operational policies, and five CTA local policiesCoordinated and chaired focus groups to resolve volatile, uncertain, complex, and ambiguous issues.Represented CTA leadership during meetings and presentations for internal and external stakeholdersAddressed, monitored, and tracked issues on behalf of the CTA superintendent to ensure that any concerns are addressed, escalated when appropriate, and resolved quickly.Managed, created, and maintained documentation for compliance and accreditation purposes for high liability programsCreates and delivers presentations for DRC leadershipConducts internal management audits for public and private correctional facilitiesConsults with the CTA superintendent and DRC leadership regarding sensitive issuesApplies Lean, Six Sigma, and predictive and change-driven Project Management methodologies to complete improvement projects successfully and realize targeted benefitsCreated, developed, managed, and forecasted agency program budgets. Show less

  • Manager | Project Management Office

    Dec 2022 - now

  • IT Project Manager/Chief of Staff

    Apr 2022 - Dec 2022

  • Program Administrator 2

    Aug 2015 - Apr 2022