Harsh Patel

Experience

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  Anand Tyres

  Aug 2015 - Mar 2023

  Family Enterprise - Anand Tyres

  Responsibilities: 1. Business Expansion 2. Distribution Centre: Established and managed a successful tire distribution wholesale and retail business, overseeing all operational aspects from inception to day-to-day management3. Strategic Planning & Development: Developed and implemented strategic business plans, resulting in consistent revenue growth and market expansion in more than 10 major districts, increased revenue by 50% within 2 years4. Partnerships & Stakeholder Management: Built strong partnerships and collaborations with tire manufacturers and suppliers, ensuring competitive pricing, high-quality products, and reliable inventory availability5. Team Mentorship: Led a team of 8 employees, providing training, mentorships and support to foster a positive work environment and optimize performance6. Inventory Management: Managed inventory, implementing efficient stock management practices, and minimizing waste or obsolete stock7. Established Marketing Strategies: Implemented marketing strategies, including digital advertising, promotions, and customer loyalty programs, driving increased brand awareness and customer acquisition8. Financial Management: Financial Overlooked financial management, including budgeting, forecasting, and financial analysis, ensuring profitability and prudent financial decision-making9. Research & Development: Continual Research on market dynamics, and competitors to identify opportunities for business growth, expansion, and operational enhancements10. Vendor Management: Established collaboration with vendors, carriers & freight forwarders, customs brokers and service providers for delivery of products11. Customer and Stakeholder Management: Established an ecosystem comprising the government, industries (small, large, medium enterprises). Customer base includes: tire companies and dealers mainly, GOODYEAR, Michelin, CEAT, TVS, YOKOHAMA and many more. Show less

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  Weld Tech Industry

  Jan 2016 - Dec 2021

  Operations & Procurement Engineer

  Responsibilities: • Supply Chain Management: Managed and optimized the end-to-end supply chain process, including procurement, production planning, inventory management, and distribution. Ensure timely delivery of goods while minimizing costs and optimizing resources.• Customs Compliance: Ensured compliance with customs regulations and procedures related to import/export activities. Stay up-to-date, tariffs, and trade agreements to facilitate smooth transactions• Transportation and Logistics: Coordinated the transportation of goods, including selection of carriers, onboarding and finalization of freights, and monitoring shipment schedules. Optimized logistics operations to improve efficiency, reduce transit times, and minimize transportation costs• Warehouse Management: Developed and implemented effective warehouse management strategies, including layout planning, inventory control, and order fulfillment. Streamlined processes to maximize space utilization• Risk Management: Identified the potential risks in the logistics and customs processes and implemented appropriate mitigation strategies. Proactively managed issues related to transportation delays and customs inspections• Vendor Management: Collaborated with suppliers, freight forwarders, customs brokers, and other service providers to ensure seamless coordination and communication• Customer and stakeholder relationship management – built an ecosystem including the government, industries(more than 15), local customers.Customer retention • New customer Acquisition: acquisition strategies such as identifying target market, developed value proposition, partnerships and collaborations, exceptional customer service• Customer Engagement: strategies such as networking events, personalised communications, active participation in business process, provided valuable resources• Customer names: Gujarat wire netting, GTPL- Gujarat transformers Pvt. Ltd. & local customers Show less

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  V Deshi Superstore

  May 2022 - now

  Store Associate & Customer Service Representative

  1. Managing the Purchase Orders and the Purchase Order System 2. Responsible for end of the shift duties - Managing cash, credit, debit, and currency transactions (financial transactions and accounting)3. Designing and standardization of Warehouse Management – allocation of isles, product categorization, store management, inventory and stocking, inventory forecasting4. Handled calls and emails daily with responsibilities including registering a customer, retrieving customer data, and presenting relevant product information5. Familiarized and retained all store products and services to be able to answer customers questions quickly and efficiently Show less