Gerhard Rabie

Experience

• 

  Nedbank

  Oct 2004 - now

  Plan, direct and coordinate the activities of own projects and the projects of team to ensure that project goals are accomplished. Ensure the delivery of projects through enabling of the project teams. Determine goals, time frame, funding limitations, and procedures for accomplishing project staffing requirements and allocation of resources. Conduct stakeholder management as a discipline embedded in the capacity of project managers and in all project plans for the Business Unit. Manage each stakeholder group actively through the change cycle. Conduct business change impact across process, systems and technology as per the change implementation plan. Manage projects by ensuring roles, behaviours and operations are understood and strategies defined in project schedule. Keep clients informed through coaching the clients and management where processes and systems are changed. Ensure change management processes are adhered to for all projects in conjunction with client. Ensure affective stakeholder relationship management. Build trusting relationships with stakeholders. Show less Facilitate Nedbank Group Technology Infrastructure & Operations Enablement Squads to successful implementation. Focus on continuous improvement by providing support and partnering with other teams. Promote collaboration and ensure consistent application of Lean and Agile best practices. Provide expert level guidance to team in terms of process, system tools and methods. Facilitate Daily Stand-up ceremonies. Facilitate Retrospective ceremonies. Facilitate Sprint Planning ceremonies. Facilitate Backlog Grooming ceremonies. Coach team in Agile methodology and best practices. Show less Manage and deliver medium to large projects from commencement to completion within the scope; budget and time agreed. Projects associated with Branches, Data Centre Infrastructure, including; Workstations, Printers, Servers, Storage, Backups, Cabling, Network, Cyber Security and supporting application deployments in line with business strategy. Ensure accurate cost estimation based on coverage of client requirements and project scope. Manage project budget within project scope. Deliver project on target within due date, budget and according to scope and project governance. Ensure traceability of defined benefits throughout lifecycle of the project and escalate any deviations. Ensure management of scope including coverage of client requirements and based on estimations. Manage delivery of project against agreed schedule. Meet requirements by providing advice to clients on the most appropriate Project Management approach. Identify project stakeholders, communicate their roles and define the level of participation in the project, map their communication needs and manage stakeholder engagement strategies through the change cycle. Show less Manage a team of technical subject matter experts in support of stated objectives. Deliver frontline team results through enabling others. Achieve client satisfaction objectives in support of strengthened business IT collaboration. Support and improve delivery capabilities by building sound professional relationships, understanding and consistently meeting client needs. Support standardised process delivery and ensure increased capacity delivery. Deliver results by building trusting working relationships with other departments and teams. Build sound professional relationships with suppliers and stakeholders. Meet quality and turnaround standards in line with Group Technology (GT) strategic plan. Circumvent penalties imposed by third party agencies. Ensure self and team improve efficiency and productivity month on month in line with departmental strategic plans by “doing more with less”. Show less Implement and maintain a fully functional IT Front-End environment, inclusive of all IT hardware and software, whilst attaining a maximum uptime and adhering to Nedbank IT policies, procedures and standards. Conduct Level two and three problem management. Ensure knowledge gain and support improvement by participating in resource and documenting performance tuning processes. Assist clients through multimedia support including assistance with auditoriums, meeting rooms and providing Level 1 and 2 support. Support MIS (productivity and vendor MIS, daily, weekly, monthly) through the accurate capturing of activities. Mitigate risk by restoring and reconfiguring user functionality. Ensure smooth workflow of systems. Ensure technical and risk standards are met. Provide server backup support. Maintain Occupational Health and Safety Standards by ensuring a clean office and storeroom environment. Ensure clean data centre environment and cabling neatness at workstations and network rooms. Provide first line support on alarms, tape/DVD change. Ensure standards are met and maintained. Deliver agreed results by actioning additional software. Show less

  • Project Team Manager

    Oct 2019 - now

  • Scrum Master

    Oct 2018 - now

  • Information Technology Project Manager

    May 2013 - Sept 2019

  • Information Technology Manager

    Jan 2008 - Apr 2013

  • Desktop Support Engineer

    Oct 2004 - Dec 2007