Saurav Thapa

Experience

• 

  UTC Climate, Controls & Security

  Jul 2012 - Nov 2016

  Oversaw the Strategic Sales of all UTC products and Solutions encompassing (Chillers, Light commercial HVAC, Elevators, Fire and alarm systems, Security systems and Building management systems)for Key account Customer B2B , South India. Oversaw the Service Delivery and Service Sales in Aftermarket for Toshiba and Carrier HVAC ( VRV and Split units) for Karnataka Region. Successfully Identified and Benchmarked Installation Practices for HVAC (Light commercial and Residential) products of Toshiba and Carrier with other Competitors in the same market segment.Successfully built opportunity pipeline for HVAC Light commercial products specially in the Banking,retail and office segments.

  • Key Account Sales and Strategy Manager

    Oct 2014 - Nov 2016

  • Assistant Manager HVAC Service Regional South India

    Feb 2013 - Oct 2014

  • GET

    Jul 2012 - Jan 2013
• 

  Daraz

  Jul 2017 - Mar 2018

  Oversaw Fashion category online sales and daily engagement with Marketing team.Oversaw Black Friday 2017 Online sales planning.Initiated and Implemented mini projects such as Front end website Content Cleanup, Internal processes & Cross functional engagement improvement.Assisted the Digital Marketing team with monthly online sales planning. Led a team to manage the General Merchandise Category online sales.

  • Project Management Officer

    Nov 2017 - Mar 2018

  • Category Head

    Jul 2017 - Oct 2017
• 

  Genpact

  May 2019 - now

  Transitions Global Operational delivery and Transformation Gen AI1. Oversaw F&A, risk , Sales commercial operations for US and Canada market for a large Consumer client, delivery from multiple locations across the world with ~500 team members , ensuring best-in-class performance metrics.2.Drove transitions of 100 team members and transformations in digital tools, enhancing operational efficiency and adaptability.3. Implemented robust measurement frameworks to ensure superior outcomes and continuous improvement in finance processes.4. Championed the integration of cutting-edge digital solutions, fostering a culture of innovation within the finance team.5.Built strong cross-functional partnerships, leveraging insights from various stakeholders to optimize operational effectiveness. Show less Digital transformation and finance operations for a Consumer goods company:1. Strategic Leadership: Successfully led a global team of ~200 professionals, steering digital transformation initiatives across US and Canada2. Process Innovation: Expertly drove best-in-class process transformations through targeted digital interventions, enhancing operational efficiency.3. Operational Stability: Ensured consistent and stable finance and accounting operations, contributing to organizational resilience and growth.4. Talent Development: Built a motivated team of curious professionals, promoting a culture of continuous learning and high performance. Show less

  • Vice President of Global Operations

    Oct 2023 - now

  • Vice president Operations Lead

    Sept 2022 - Oct 2023

  • Vice president Operations Lead

    May 2019 - Aug 2022