Alexander Budishevsky

Experience

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  Golden Telecom LLC

  Aug 2000 - Mar 2002

  Internet Technical Support Specialist

  Internet and IP telephony end-user technical support, troubleshooting, data center operation.

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  Ridgetop Group LLC

  Apr 2002 - Sept 2002

  Software Engineering, Intern

  SABIT program internship.Working on VHDL-AMS/FD netlister development, developing LNA models in VHDL-AMS/FD for Motorola equipment; bug tracking system development for internal use on PHP/MySQL.

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  Golden Telecom

  Dec 2002 - Nov 2006

  Monitoring and active search of partners, telecommunication providers and carriers abroad.Running negotiations with partners and active sales of services and channels Studying international carrier’ services technical feasibilitySupervising the effectiveness of international data transmission and channels installation Uplink Internet service purchasing, Managing ISP peering channels set-up process and policyProviding administrative support to Ukrainian Internet providers in cooperation Managing projects maintained together with international carriers (BT–VISA, Europay MasterCard, American Express, S.W.I.F.T.): pre-sales, commercial offer, negotiations, equipment purchase, and installation process control. Show less

  • Carrier Relations Manager

    Jun 2005 - Nov 2006

  • Key/Corporate Customer Service Specialist

    Dec 2002 - May 2005
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  Orange Business Services

  Dec 2006 - Jul 2012

  Customer Project Manager, Outsourcing Services

  Telecommunication Services Outsourcing Project Management: LAN modernization, WAN modernization, MEN-link and IP VPN pre-sale and deployment control.Working with key customers on a daily basis, identifying customer business needs, managing project group task forces (billing, invoicing, feasibility, pre-sale, implementation).

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  American Power Conversion

  Oct 2012 - Mar 2014

  Service Manager

  IT Business Service Unit management.Inside sale support, revenue, invoicing, delivery management of equipment vendor provided services.

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  Ciklum

  Aug 2014 - Nov 2015

  Project and Service Manager

  IT Infrastructure and Application Support group management, people management. Management of services provided by unit. Service development, presentation, and customization, e.g. cloud computing, IT infrastructure and application support services. Bid, invoicing, and delivery management.Atlassian products selling and consulting, liaise with counterparts within framework of Atlassian Expert program.

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  Luxoft

  Nov 2015 - Mar 2017

  Head of Delivery, Atlassian Practice

  Managing DevOps and Support Unit. Application support service unit created from scratch: goals, SLT, job descriptions, core competencies, hiring, team forming and development, process and routines establishment, personnel skills development, hands-on skills training, knowledge management, team knowledge sharing.Managing application development and support projects.

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  EPAM Systems

  Jun 2017 - now

  Project Delivery Manager

  Managing enterprise platform development and support group of projects aimed to ensure maintaining business solution stability and enable establishing service continuity of multilingual complex application environment.