Paul Boldrey

Experience

• 

  Getronics Company

  Jan 1997 - Jan 2002

  Desktop Specialist

  I installed, evaluated, supported, and trouble shot both hardware and software in a pc environmentI introduced, packaged and supported the hand held platform Palm Pilot at the Kellogg CompanyI evaluated and set the standard for digital camerasTrained and wrote instructions for users and technicians

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  Hewlett-Packard

  Jan 2002 - Dec 2021

  I provide software and hardware support to Blue Cross and Blue Shield of Michigan.I am currently supporting a 7,000 seat desktop rolloutI supported a 5,000 seat laptop rolloutI rolled out 300 Flat panel monitorsPlanned and setup a Board of Directors meeting on Mackinac IslandSupported Nextgen EMR software in a Clinical EnvironmentAltiris Administrator, 2006 to 2007I administered Altiris Software in a 33,000 user environment. Upgraded 65 Notification Servers to sp3Setup 70 Package Servers. Created and ran SQL queries against the SQL database assisting the Field Engineers and the Software Analyst group.Pushed out the Altiris Client to 5,000 users Show less

  • Customer Service Engineer

    Jun 2003 - Dec 2021

  • Help Desk Engineer

    Nov 2002 - Dec 2021

  • Customer Service Engineer III

    Apr 2007 - Aug 2015

  • Field Service Engineer III

    Jan 2007 - Aug 2015

  • Altiris Engineer

    Nov 2006 - Apr 2007

  • Field Service Engineer III

    Jan 2002 - Nov 2006
• 

  Mphasis

  Aug 2015 - Dec 2021

  Customer Service Engineer III

  I am a Site Lead for a Desk side Support group. I support BCBSM in multiple locations on Western and Northern Michigan.

• 

  Blue Cross Blue Shield of Michigan

  Nov 2021 - now

  • Client Technology Analyst II

    Nov 2021 - now

  • Client Services Administrator

    Nov 2021 - now