Michelle Smith

Experience

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  Industry, Innovation, Hospitality and the Arts division, NSW Trade & Investment

  Jul 2004 - May 2008

  Employee Services Officer, (Recruitment)

  As an Employee Services Officer, (Recruitment) I coordinated all recruitment action for the Department of Primary Industries, including Minerals, Fisheries and State Forests. I processed the recruitment action following the policies and procedures under the Public Service Management Act 2002 as outlined in the Personnel Handbook, the Crown Employees (Public Service Conditions of Employment 2002)Award, Staff Leave and Industrial Procedures, Delegations Manual and department circulars and a flow chart of the recruitment process distributed by the Personnel and Industrial Relations Program.This position is very focused on client needs and it is important I understand and can verbalise our policies and procedures to any staff member enquiring about employment or recruitment Show less

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  NSW Department of Primary Indu

  Dec 2011 - Jun 2012

  Manage Events

  This position coordinates events, sponsorship and other promotional activities across the NSW Department of Primary Industries (NSW DPI) and delivers major corporate events that support and promote the work of NSW DPI.I was accountable for the public face of NSW DPI through promotional activities and managing public risks of these activities. I maintained timelines and cost effectiveness of events and other promotional products, and catering for diverse interest groups. Events I was involved in include Beef Spectacular-Dubbo, Forage (FOOD week Orange) and assisted with NSW DPI display at the Royal Easter Show and the sponsorship dinner held by the Director General, NSW DPI during the Royal Easter Show. Show less

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  NSW Department of Primary Industries

  Sept 2012 - Jul 2017

  In my role I contribute to the design and configuration of the Clarity Project Management system, assist with the development of policies and procedures and provide user support services. I plan, coordinate and conduct training in the use of Clarity and external funding for all of NSW Department of Primary Industries.I provide advice on financial matters and HR and am on the Procurement Practice of Community committee for NSW Investment Skills and Regional Services Department.I manager the externally funded contracts for research within NSW DPI. Show less Oversee the provision of a professional and timely service to contractual and external funding financial matters to internal and external clients.Lead and develop collaborative research agreements; Lead and manage the administration, development, maintenance and support of the Depts Externally Funded Projects Management and Approval database; Manage the quality assurance processes for the development and submission of R&D project applications to ensure maintenance of high standards in submitted applications. Show less This position was a Function Lead for projects and a Change Lead provided advice to all NSW DPI staff for the implementation of a new ERP SAP ByDesign Finance and HR system. I train NSW DPI staff on the use of the new SAP ByDesign and answer enquiries I have access to the Cherwell Helpdesk system which logs all calls and assist in answering the project enquiries.I was involved in testing the system for UAT1 and UAT2. As well as testing the time sheeting facility against projects. Show less

  • External Projects Support Officer

    Jul 2009 - Jul 2017

  • A/Manager External Projects

    Sept 2014 - Jan 2015

  • Function Lead/Change Lead for SAP ByDesign implementation

    Sept 2012 - Jun 2013
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  The Tree Surgeon

  Jul 2017 - now

  Office Manager

  My husband runs his own business and I am the Office Manager. My tasks include managing office administration, coordinate contracts, insurances and tender applications, maintain Company and Partnership database, reconcile Xero finance and payroll system, assist and format report writing, manage all financial matters, including budgets, payment of invoices and revenue. Coordinate public relations, marketing and events. Liaise with external stakeholders and clients on a regular basis.http://www.thetreesurgeonorange.com.au/ Show less

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  Small Biz HQ

  Dec 2018 - Jan 2020

  NEIS Coordinator

  Assist with the implementation of the Federal New Enterprise Incentive Scheme (NEIS) within the contracted region (Central West / Orana). Provide support to the NEIS manager, Mentor and review compliance to small businesses. Deliver a mix of group, one to one, telephone and internet-based training to NEIS participants. Assist with marking and RTO compliance as required.

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  Business HQ

  Apr 2019 - Sept 2022

  Senior RTO and Compliance Manager

  • Ensure compliance to three government funded programs (Business Connect, Digital Solutions and New Enterprise Incentive Scheme (NEIS). • Implement Digital Training Platform, designing new short courses.• Training in the VET sector• Execute all three programs within the contracted region (Central West / Orana). • Provide support to Advisors and business clients. • Mentor and review compliance to small businesses. • Deliver blended training and ensure RTO compliance as required. Show less

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  Central NSW Business HQ

  May 2021 - Sept 2021

  Chief Executive Officer

  • Manage three government funded programs• Help small businesses start, grow and to reach their potential• Experience in business management & development, compliance, corporate governance, sales, and marketing • Partner effectively with key stakeholders • Provide leadership in the development of new strategies and delivery of organisational solutions• Strategic thinker with sound business acumen, combined with a track record of leadership style that inspires and motivates high performance teams Show less

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  TAFE NSW West

  Sept 2022 - now

  Teacher Training & Assessment

  As a TAFE teacher I am a professional educator that helps, construct, guide and enhance the educative process. I deliver educational programs and facilitates learning, enabling students to achieve their desired outcomes. The role of the teacher involves a broad range of activities which directly and indirectly support learning through the delivery of educational programs.