Wendy Portillo

Wendy Portillo

Social Media Marketing Intern

Followers of Wendy Portillo88 followers
location of Wendy PortilloLos Angeles, California, United States

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  • Timeline

  • About me

    Operations/E-commerce

  • Education

    • California State University, Northridge

      2017 - 2019
      Bachelor of Science - BS Marketing

      Activities and Societies: American Marketing Association as Ambassador's Director

  • Experience

    • A Step in the Right Direction Addiction Treatment

      Aug 2018 - Mar 2019
      Social Media Marketing Intern

      - Created posts using Canva and posting across all social media channels. - Monitored and engaged using A Step in the Right Directions' Instagram and Facebook. - Strategized with Clinical Director and Program Manager to build and execute marketing strategies in order to increase brand awareness.

    • California State University, Northridge

      Sept 2018 - Jun 2019
      Marketing Intern - CSUN Athletics

      - Promoted different sporting events by creating flyers using Photoshop, handing out items during campus events, and advertising through social media platforms. - Assisted in-game functions such as playing music requested by the athletic teams, signaling band or cheer team when to perform, game promotions during half-time, and assisted fans during games. - Responsible for administrative duties including organizing booths at events, answering phone inquiries, researching ideas for in-game promotions, and modifying in-game scripts. - Collaborated with Marketing Director and other interns to figure out how to increase fan engagement. Show less

    • BCG Attorney Search

      Aug 2019 - Mar 2020
      Marketing Assistant

      - Assisted in keyword research and optimization for SEO strategies to improve website visibility and organic traffic. - Conducted market research on legal industry trends, competitor analysis, and client demographics. - Assisted in reviewing website content to ensure accuracy and compliance with legal standards and professional ethics.

    • Offe market

      Nov 2021 - Jul 2023

      - Planned and published posts using Figma, ensuring consistent brand messaging and timely content delivery. - Conducted A/B testing, optimizing post times and content types in order to measure reach and engagement. - Actively engaged with the audience, responding to inquiries, comments, and messages, maintaining a positive brand image and fostering a loyal online community. - Collaborated cross-functionally with CEO and graphic designer to align social media efforts.- Created compelling graphics using Adobe Express and Canva, driving 15% increase in sales. Show less - Assisted in warehouse operations, including inventory management using Shopify, eCommerce fulfillment, and checking off SKUs to ensure accuracy. - Managed order processing workflow. - Performed regular stock checks, ensuring inventory accuracy. - Prepared shipping documentation, including labels and packing slips, ensuring compliance with shipping regulations and timely delivery. - Conducted quality checks on outgoing orders, ensuring items met quality standards before shipment. - Collaborated with cross-functional teams, including CEO, to resolve order-related issues and improve overall customer experience. - Maintained relationships and worked closely with other brands (Saint Geraldine, Rationalle, EachJewelry,etc) to stay on track with order fulfillment. - Handled daily correspondence with customers; resolving problems swiftly, supporting and tailoring recommendations for the customer's needs. Show less

      • Social Media Assistant

        Jun 2022 - Jul 2023
      • Operations Assistant

        Nov 2021 - Jul 2023
    • VISMAYA INC

      Jan 2024 - now
      Operations/E-commerce Assistant
  • Licenses & Certifications