Victor Cadenas

Victor Cadenas

Business Analyst

Followers of Victor Cadenas2000 followers
location of Victor CadenasSan Francisco Bay Area

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  • Timeline

  • About me

    Conversational AI Products at Apple

  • Education

    • Universidad Nacional Mayor de San Marcos

      -
      Bachelor’s Degree International Business

      Activities and Societies: Men's Swimming Team

    • Gonzaga University

      -
      Master of Business Administration (M.B.A.) Management Information Systems, General

      Activities and Societies: International Student Program volunteer

  • Experience

    • Charles Schwab

      Apr 2006 - Mar 2008
      Business Analyst

      Delivered online banking and portfolio management applications for schwab.com. Launched Schwab chat powered by LivePerson. Enhanced user experience for account opening, money movement, bill pay, and portfolio evaluation tool. Implemented financial statements reports, and trading applications for CD’s and bonds.

    • Barclays Global Investors (BGI)

      Mar 2008 - Sept 2008
      Project Manager/Systems Analyst

      Project managed the integration of new data feeds from index vendors to the Portfolio Analysis application for daily updates and rebalancing of index funds, conducted analysis for implementing enhancements to the portfolio analysis application and other integrations supporting the iProducts Portfolio Management business (Institutional Index, Allocations and Transitions).

    • Silicon Valley Bank

      Oct 2008 - Jan 2009
      Business Systems Analyst

      Served as a liaison between the business owners and project team during the implementation of time deposit products into SVB online banking site and the integration with Intuit products (QuickBooks and Quicken).

    • BlackRock

      Feb 2009 - Mar 2011
      Senior Business Analyst - iShares

      Launched new iShares websites in Latin America and in Asia Pacific regions building consensus across IT, sales, marketing, legal and compliance teams within highly regulated environments. Used data visualization techniques to redesign ETFs data pages content and provided research, IA analysis and user interaction experience for watch list functionality.

    • Deloitte

      Apr 2011 - Jun 2011
      Project Manager - Marketing Technology

      As a Deloitte consultant for the Marketing Applications team in Life Technologies, project managed the upgrade of Unica Marketing Operations and Unica Campaign and their integration with reporting modules

    • Dell

      Jul 2011 - Nov 2016
      Senior Project Manager - Global Online Marketing

      Managed the Dell KACE web marketing program and implemented a content management system that enabled international online brand expansion in Latin America, Europe and Asia Pacific regions. As part of Dell Software group consolidated former brand sites, launched DSG international sites, supported product releases, and managed strategic projects for the Systems and Information Management (SIM) business.

    • Azumo, LLC

      Jan 2017 - Aug 2017
      Program Manager - AI Chatbots

      Azumo is an innovative software development services firm, specialized in using machine learning and artificial intelligence to build conversational interfaces, chatbots, and intelligent applications. As a Program Manager enabled brands to successfully incorporate a new messaging channel to connect with their customers by focusing on content, conversation and context to maximize chatbot retention and engagement.

    • Wells Fargo

      Sept 2017 - Nov 2018
      AI Chatbots and Virtual Assistants Product Manager

      As an AI consultant for the Artificial Intelligence Enterprise Solutions group lead the product roadmap and feature definition for an NLP platform, including discovery and analysis of requirements. Implemented the first enterprise virtual assistant pilot to support customer care team members, driving greater operational efficiency.

    • Apple

      Nov 2018 - now
      Conversational Strategy and Experience
  • Licenses & Certifications

    • Stanford Certified Project Manager

      Stanford University
      Sept 2015
    • Inbound Certification

      HubSpot
      View certificate certificate
    • Certified Scrum Product Owner

      Scrum Alliance
  • Volunteer Experience

    • TECHSUYO Conference

      Issued by TECHSUYO on Nov 2016
      TECHSUYOAssociated with Victor Cadenas
    • Technology and Innovation Mission to Silicon Valley

      Issued by AmCham Perú on Oct 2010
      AmCham PerúAssociated with Victor Cadenas