Victor Cadenas

Experience

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  Charles Schwab

  Apr 2006 - Mar 2008

  Business Analyst

  Delivered online banking and portfolio management applications for schwab.com. Launched Schwab chat powered by LivePerson. Enhanced user experience for account opening, money movement, bill pay, and portfolio evaluation tool. Implemented financial statements reports, and trading applications for CD’s and bonds.

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  Barclays Global Investors (BGI)

  Mar 2008 - Sept 2008

  Project Manager/Systems Analyst

  Project managed the integration of new data feeds from index vendors to the Portfolio Analysis application for daily updates and rebalancing of index funds, conducted analysis for implementing enhancements to the portfolio analysis application and other integrations supporting the iProducts Portfolio Management business (Institutional Index, Allocations and Transitions).

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  Silicon Valley Bank

  Oct 2008 - Jan 2009

  Business Systems Analyst

  Served as a liaison between the business owners and project team during the implementation of time deposit products into SVB online banking site and the integration with Intuit products (QuickBooks and Quicken).

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  BlackRock

  Feb 2009 - Mar 2011

  Senior Business Analyst - iShares

  Launched new iShares websites in Latin America and in Asia Pacific regions building consensus across IT, sales, marketing, legal and compliance teams within highly regulated environments. Used data visualization techniques to redesign ETFs data pages content and provided research, IA analysis and user interaction experience for watch list functionality.

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  Deloitte

  Apr 2011 - Jun 2011

  Project Manager - Marketing Technology

  As a Deloitte consultant for the Marketing Applications team in Life Technologies, project managed the upgrade of Unica Marketing Operations and Unica Campaign and their integration with reporting modules

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  Dell

  Jul 2011 - Nov 2016

  Senior Project Manager - Global Online Marketing

  Managed the Dell KACE web marketing program and implemented a content management system that enabled international online brand expansion in Latin America, Europe and Asia Pacific regions. As part of Dell Software group consolidated former brand sites, launched DSG international sites, supported product releases, and managed strategic projects for the Systems and Information Management (SIM) business.

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  Azumo, LLC

  Jan 2017 - Aug 2017

  Program Manager - AI Chatbots

  Azumo is an innovative software development services firm, specialized in using machine learning and artificial intelligence to build conversational interfaces, chatbots, and intelligent applications. As a Program Manager enabled brands to successfully incorporate a new messaging channel to connect with their customers by focusing on content, conversation and context to maximize chatbot retention and engagement.

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  Wells Fargo

  Sept 2017 - Nov 2018

  AI Chatbots and Virtual Assistants Product Manager

  As an AI consultant for the Artificial Intelligence Enterprise Solutions group lead the product roadmap and feature definition for an NLP platform, including discovery and analysis of requirements. Implemented the first enterprise virtual assistant pilot to support customer care team members, driving greater operational efficiency.

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  Apple

  Nov 2018 - now

  Conversational Strategy and Experience