Mike Vargas

Experience

• 

  TD SYNNEX North America

  Aug 2010 - Feb 2018

  Lead a team of Inside Sales Reps through creating innovative business plans and strategies that help support the goals of Tech Data and Cisco.Responsibilities:• Managed architectural Sales growth for Cisco's Cloud SaaS (Spark, WebEx,CES & Umbrella) and Data Centre Solutions (Converged and HyperConverged).• Develop and coordinate business strategies with the inside sales team and act as their team leader and mentor, to meet the goals and targets on a monthly, quarterly, and annual basis.• Managed successfully a goal of $25M in sales revenue• Establishing and expanding strategic relationships with C-level executives as well as key Cisco stakeholders.• Prospect, position, influence, and collaborate with customers, internal/field sales teams, and external Cisco reps in building new opportunity pipeline for Key Accounts by driving consistent incremental revenue and growth.• Forecast sales and preparing business plans for management as required. Show less Provided prompt and accurate responses to product related inquires and provide a high level of industry knowledge and expertise on Cisco products.Responsibilities: • Inbound and outbound customer technical and sales support;• Recommending appropriate and accurate solutions based on customer needs.• Respond to customer technical inquiries within pre-determined timeframe.• Provide input and configurations for quotes, bids, proposals.• Complete deal registrations on customer’s behalf for Cisco programs.• When required, assist in delivering training for Inside Sales reps and to Resellers on Cisco programs and product launches.• Building appropriate business level relationships with Cisco reps.• Assist in updating Cisco pipelines through various internal tools. • Maintain personal certifications, in compliance with Cisco program requirements.• Participate in industry, Cisco-specific, Tech Data and Reseller events. Show less My primary responsibility was to actively manage the relationship with our Cisco Gold certified partners to ensure they optimize their business practices and streamline their sales cycle by aligning to TD|Cisco's spectrum of resources. Activities include:• Step by step CBN opportunity manager - ($100k+ opportunity management from initial call with client to order fulfillment )• Cisco tool and application training (CCW, SMS3, CSCC, etc)• Tech Data resource alignment (pre sales, quoting, ordering, fulfillment and configuration)• Tech Data tool and application training (MyOrderTracker, accessTD, ASM, etc)• Credit consultation• SMARTnet best practice training• Post-sales support (order status, license resends, RMA exceptions, etc) Show less

  • Business Development Manager - Cisco Cloud & Data Centre

    Sept 2016 - Feb 2018

  • Cisco & Meraki Specialist

    Sept 2014 - Aug 2016

  • Cisco Sales Consultant

    Jul 2012 - Aug 2014

  • Inside Account Representative

    Aug 2010 - Jun 2012
• 

  Softchoice

  Mar 2018 - Nov 2019

  Cisco Technical Architect

  Provided Cisco Presales technical solution support to clients, internal sales teams and solution architects, specialized in Networking, Data Centre and Cloud Solutions. • Built and configured Cisco solutions tailored to each client by interpreting or understanding their IT infrastructure and goals in order to help drive the success of their business and surpass their IT objectives. • Provided competitive and technical Cisco product research to clients and internal stakeholders.• Co-managed a revenue goal of $10M successfully alongside the Account Manager (Enterprise Sales)• Built and strengthened relationships with Key Client Executives (C-Suite) and Cisco Account Managers• Completed Deal Registrations with Cisco and provided accurate quotes to the Sales Team Show less

• 

  Synnapex Inc.

  Jan 2020 - Sept 2023

  ✨ Led a high-performing Field Account Managers, Inside Sales and Presales Technical team to achieve outstanding sales results.📈 Successfully managed and exceeded the company's sales revenue goals ($25M) and gross margin targets by streamlining and optimizing sales operations processes to maximize profitability and generated a 25% YoY growth.💼 Cultivated and nurtured key C-Suite Client and OEM vendor relationships, including industry giants like Cisco, Aruba, HPE, Microsoft, Fortinet, and Veeam.🌐 Conducted in-depth industry and competition analysis to identify growth opportunities and key partnerships.💡 Collaborated with the Synnapex Management Team to execute a strategic business plan focused on driving new opportunities that enabled the team to generate a 30% increase in new logo clients.🔍 Spearheaded the end-to-end process of talent acquisition and onboarding for sales professionals at the company. Show less 🚀 Drove IT Digital Transformation for a wide range of clients, aligning technology solutions with their unique business objectives.🤝 Established and nurtured relationships with key stakeholders and C-level executives.✈️ Travelled to clients for face-to-face meetings and representing the company at industry events.📊 Provided insightful monthly reports and strategic guidance to the VP of Sales.🌟 Mentoring and coaching New Account Executives to achieve exceptional results against quotas.📈 Increased the portfolio of accounts by a total of 60 accounts within the first 12 months.Year 1 results: 114% vs a quota of $250.000 margin dollars with an average of 18% marginYear 2 results: 120% vs a quota of $325.000 margin dollars with an average of 21% margin. Show less

  • Director of Sales Operations

    Jan 2022 - Sept 2023

  • Field Account Executive

    Jan 2020 - Jan 2022
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  Veeam Software

  Jan 2024 - now

  Sales Manager - SDR

  I lead an entire team of Sales Development Representatives in Costa Rica, with some key components being to help drive overachievement of pipeline generation goals with coaching, performance management, engagement, and career development.• Train and empower Sales Development Representatives to proficiently identify, contact, and validate qualified opportunities, enhancing team capabilities.• Drive top-of-funnel revenue, contributing significantly to the continued growth of Veeam by consistently achieving both individual and team quotas.• Analyze data and metrics collaboratively with Sales and SDR Director to identify areas of improvement for the SDR Teams, driving performance enhancements.• Partner with Sales Leaders to identify and expand net new business opportunities in assigned areas for prospecting.• Implement metrics to measure performance of sales development activities, promptly correcting deficiencies to maintain peak efficiency. Show less