Abdullah Farid Abo Elenin

Experience

• 

  United group for administrative development UGAD

  Oct 2014 - Jan 2016

  Sales and marketing Manager
• 

  Delta Life Assurance - شركة دلتا لتأمينات الحياة

  Jun 2016 - Sept 2016

  Insurance Consultant

  • Calculated dividends and created payment methods for clients at Delta Life Assurance.• Distributed policy proceeds after claim approval, ensuring timely and accurate payments.• Recommended personalized risk management strategies to clients, enhancing their financial security.• Prepared detailed reports on initiative progress for management review.

• 

  Scientific center for consultation and Development

  Sept 2016 - Nov 2016

  Public Relations Manager
• 

  Swiss Garment Company-Arafa Holding

  Nov 2016 - Feb 2017

  Senior Key Account Manager

  • Managed key accounts to understand and address customer needs, building strong relationships to acquire new customers.• Followed up on customer requests with related departments, collecting and analyzing data to understand changing needs.

• 

  Kapci Coatings

  Feb 2017 - Nov 2021

  Senior Sales Representative

  • Promoted and sold company products to existing customers, achieving required sales goals.• Attracted new customers to Kapci Coatings through detailed product explanations and encouraging purchases.• Built strong relationships with clients, providing follow-up support and assistance in problem-solving.

• 

  Hamza Group

  Nov 2021 - Nov 2023

  • Supervised Representatives in completing tasks efficiently and effectively.• Educated new candidates to help them achieve their work goals.• Counseled and handled work flow problems to ensure smooth operations.• Reported to management on work operations and prepared quarterly plans for goal achievement. • Managed customer inquiries and complaints promptly, ensuring customer satisfaction.• Processed orders, forms, and applications efficiently to meet customer needs.• Coordinated with internal departments to provide seamless customer service.• Maintained detailed records of customer interactions and transactions.

  • Customer Relationships Area Supervisor (North Upper)

    Aug 2022 - Nov 2023

  • Customer Relationships Senior Executive (Beni Suef)

    Nov 2021 - Aug 2022
• 

  Alarabia Group

  Nov 2023 - now

  Key Account Manager

  • Developed and maintained strategic relationships with high volume clients, resulting in a 20% increase in sales revenue• Researched key customer needs and proposed solutions, leading to improved customer satisfaction and retention• Implemented strategies to increase market penetration, resulting in a 15% growth in market share