Patricia Walbert

Experience

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  St. Paul of the Cross Retreat Center

  Jun 2005 - Dec 2006

  Dining Attendant

  Completed daily set up procedures for dining room.Served special functions as scheduled. Also was required to work as a bus person for an entire shift.Responsible for resident satisfaction.Complete routine cleaning of dining room areas as directed.

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  Gateway Clipper Fleet

  Jan 2007 - Dec 2007

  Dining Attendant

  Greeted residents as they enter the dining room and serve meals to residents in proper fine dining fashion.Replaced soiled table linens and sets tables with silverware and glassware.Performs any combination of following duties to facilitate food service.Completed routine cleaning of dining room areas as directed by cleaning schedule or as otherwise directed.Assisted in setting up and breaking down special function events.Bussed tables as needed.

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  Data Entry

  Mar 2008 - Sept 2008

  Data Entry Clerk

  Prepared, complied and sorted documents for data entry.Checked source documents for accuracy.Verified data and corrected data where necessary.Updated data and deleted unnecessary files.Entered data from source documents into prescribed computer database, files, and forms.Stored completed documents in designated locations.Printed information when required.

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  Norbert’s Personal Care Home

  Feb 2009 - Sept 2009

  Nurse Aide

  Provided personal care to residents, which included assisting with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion, communicating or other needs in keeping with the individuals’ care requirements.Knowledgeable of the individualized care plan for residents, and provided support to the residents according to their care plan. Contributed to the care planning process by providing the charge nurse or other care planning staff with specific information and observations of the residents’ needs and preferences.Ensured the comfort, privacy, and dignity of residents in the delivery of services to them. Interacted with residents in a manner that displays warmth and promotes a caring environment.Answered residents’ call bells promptly and courteously……..Communicated and interacted effectively and tactfully with the residents, visitors, families, peers, and supervisors.data entry clerk | data entry, pittsburgh, pa | 2008Prepared, complied and sorted documents for data entry.Checked source documents for accuracy.Verified data and corrected data where necessary. Updated data and deleted unnecessary files.Entered data from source documents into prescribed computer database, files, and forms.Stored completed documents in designated locations.Printed information when required. Show less

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  Elite Lawn Care

  Jan 2012 - Jan 2014

  Landscaper

  Operated power equipment such as mowers, tractors, chain-saws, electric clippers, sod cutters, and pruning saws to mow and edge lawns.Landscaped lawns by mulching, aerating, weeding, grubbing, removing thatch, and trimming and edging around flower beds, walks, and walls.Operated hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes to perform tasks such as prune and trim trees, shrubs, and hedges, using shears, pruners, and chain saws.Prepared mix spread/spray fertilizers, herbicides, or insecticides onto grass, shrubs, and trees, using hand or automatic sprayers or spreaders. Show less

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  Lynx Technology Partners, LLC.

  Jan 2016 - Jun 2023

  Maintain light office cleaning (2016-2017)Most recent- Data Analyst and Assessment Audit's with Synchrony Financial Proficient in Microsoft Office 2013, created financial plan in Excel spreadsheet, able to present in PowerPoint, and create correspondence document in Word.Intermediate knowledge and training in the company’s recruiting department.Collect and analyze information.Proficient in the company’s elaborate computerized phone system and skype business applications• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Proficient in troubleshooting user issues.• Follow up with customers to ensure issue has been resolved.• Review applicants to evaluate if they meet the position requirements.• Perform other special projects as assigned.• Experience with Zendesk and VPN platform.• Facilitate team meetings to ensure that all escalations and troubleshooting was handled accordingly. • Proactively mentor employees and ensure all communication with clients was handled professionally and accurately. Show less

  • Research analyst/Help Desk Support

    Jan 2016 - Jun 2023

  • Information Technology Support, Admin Assistant

    Jan 2016 - Jun 2023

  • Junior Risk Analyst (Current)

    Jan 2016 - Jun 2023

  • Tier 1 Help Desk Technician

    Jan 2016 - Jun 2023
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  Synchrony

  Dec 2022 - Jun 2023

  Third Party Vendor Risk Auditor

  Responsible for assessing third party vendor risk assessments for compliance to Synchrony risk controls. Audit of 200 controls.