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Abdul Samad Khan

C-SatOfficer

844 followers

Karāchi, Sindh, Pakistan

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Timeline
About me
Wealth Manager ||Voice CX ||Call Centre || Controls Hiring & Quality Assurance || Voice Chat & Social Media || Voice Solutions || Business Conduct || CX || Service Quality || Ex-UBL ||
Education
- S.M.I.U Karachi
  2010 - 2012
  Intermediate per eng (B )
- Karachi University
  2013 - 2016
  Bachelor of Commerce (B.Com.) Accounting and Related Services 2nd division
  Activities and Societies: goals achievements toper Head To.l ...
Experience
- JS Bank
  Aug 2016 - Feb 2017
  C-SatOfficer
- JS Bank
  May 2017 - Jan 2019
  Service Quality Officer
- Js Bank
  Jan 2020 - now
  Private Banking Js Bank
  - Wealth Manager
    Jan 2025 - now
  - Voice Manager
    Apr 2024 - Jan 2025
  - Voice Manager
    Oct 2023 - Jan 2025
  - Lead Controls Business Conduct -Customer Experience
    Feb 2023 - Oct 2023
  - Service Quality Auditor
    Mar 2022 - Mar 2023
  - Departmental co-ordinator
    Jul 2021 - Mar 2022
  - Customer Experience Manager
    Feb 2021 - Oct 2021
  - Manager Control Customer Experience & Business Transformation
    Feb 2020 - Feb 2021
  - Manager control Service Quality
    Jan 2020 - Feb 2020
Licenses & Certifications
- AML/CFT
  JS Bank
  Jun 2018
- Social Engineering
  JS Bank
  Jun 2018
- Pishing
  JS Bank
  May 2018

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