Lisa Nalyvaiko

Experience

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  PLS Logistics Services

  Oct 2012 - Aug 2014

  - Setting up new agents and their customers into transportation management system; - Solving any problems that may appear in the process of moving freight; - Providing rate quotes if needed. - Performing data entry, research and problem resolution duties required for accurate and timely billing processing; - Checking freight bills and reports for accuracy, resolving discrepancies for items that fail to pass audits; - Responding to all emails from carriers to resolve problems and answer their inquiries promptly and satisfactorily;

  • Agent Support Manager

    Jan 2014 - Aug 2014

  • Freight Solution Biller

    Oct 2012 - Jan 2014
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  Beetroot - Sustainable Software Development

  Sept 2014 - Sept 2015

  Account Manager

  - Establishing and maintaining business relationships with American and European customers.- Operating as the lead point of contact for any and all matters specific to the clients.- Ensured the timely and successful delivery of projects according to client needs and objectives.- Managing multiple projects at a time while paying strict attention to detail.- Working closely with development team on setting priorities for projects workflow.- Bringing more business on board through multiple sources.- Assisting Development Team Leads with projects estimation and QA until professional full-time QA has been hired. Show less

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  The White Label Agency

  Sept 2014 - Jul 2016

  - Establishing and maintaining business relationships with American and European customers.- Operating as the lead point of contact for any and all matters specific to the clients.- Ensured the timely and successful delivery of projects according to client needs and objectives.- Managing multiple projects at a time while paying strict attention to detail.- Working closely with development team on setting priorities for projects workflow.- Bringing more business on board through multiple sources.- Assisting Development Team Leads with projects estimation and QA until professional full-time QA has been hired. Show less

  • Head of Sales

    Sept 2015 - Jul 2016

  • Account Manager

    Sept 2014 - Sept 2015
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  Beetroot - Sustainable Software Development

  Jul 2016 - Mar 2021

  Operations Coordinator

  Responsibilities: - Building an operational dashboard for the development team which gathers data from various sources, monitors all processes and alerts stakeholders when needed (Python, MySQL, Plotly Dash, Heroku) - Proactively creating actionable insights from available data and act upon them as a unit leader - Designing, maintaining and documenting processes. - Sustaining team and service analytics, designing key metrics and managing business requirements - Perform strategic planning for the team on short and long-term basis - Performing business issues research, looking for bottlenecks and designing incremental changes to overcome them - Making sure operations excellence is consistent. - Acting as a spokesperson for the team in communication and collaboration with other functional teams and senior leadership, working with internal and external stakeholders of all levels Show less

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  Playwing

  May 2021 - Aug 2021

  Data Analyst

  - Building from scratch and maintaining reports for the business stakeholders of all levels- Gathering and documenting business requirements for data projects- Stack: Google BigQuery, Power BI

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  GlobalLogic

  Aug 2021 - Mar 2024

  Senior Analytics Engineer

  - Modeling and analyzing complex datasets- Interpreting trends or patterns to a broad range of stakeholders- Snowflake, PostgreSQL, AWS, dbt, Airflow, Looker

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  Revolut

  Mar 2024 - now

  Analytics Engineer