Shelly Watts

Experience

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  Medway Maritime Hospital. United Kingdom

  Dec 2003 - Jun 2005

  Tele Dermatology Administrator

  Windmill Road, Gillingham Kent, UK ME7 5NY, 01144163483000 x 3880Responsible for maximum usage of all outpatient appointments slots to ensure all government targets are metMake appointments as instructed by the Deputy General Manager from the Call Center or Appointment Desk, using the appropriate IT systemResponsible for the compilation and maintenance of outpatient waiting listsResponsible for all maintenance arrangements and management of the E-Ceptionist Tele-Dermatology IT SystemKeep accurate records of statistics and provide weekly reports on capacity and demand. Provide reports on waiting times Show less

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  Treasure Coast Hospice

  Feb 2009 - Jan 2011

  Admission Coordinator

  Take referrals from the communityEntering of patient data into EMR systemMake appointments with family or patient for admission nurses to go out and evaluate patient for hospice servicesUpdate policy and procedure books for Admissions and EMR system when changes are madeSuper User Daily interaction with all departments i.e. billing, medical records, professional relations, physicians and clinical departmentCheck patients eligibility on MvesnetDaily enter of nurses tracking sheet for payroll Show less

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  Treasure Coast Hospice

  Jul 2011 - Jul 2015

  Clinical Informatics Specialist

  Successfully participate and lead in the implementation of our EMR (Horizon Home and Hospice Care)and other clinical applications, design, validation testing, staff education and go-live supportWork closely with all clinical professionals and department leaderships, as the clinical resource for request related to technology changes and communicate same with our IT department.Work with clinicians to optimize the Enterprise Clinical Information System and the use of other system technologiesEffectively solve application and workflow issues to achieve results by collaboration effectively with users and IT staff.As required, develop training manuals, processes and workflows for all projectsAccountable for measurable improvements in clinician satisfactions with technology and the use of technology as a facilitator for best practicesResponsible for planning, coordinating and facilitating education for all user groups of the EMR system. The role serves as a resource for initial orientation, ongoing education and support for clinical and non-clinical staff and working to integrate clinical informatics and education to maximize staff efficiency Current projects are implementation of laptop field devices for Nurses, Social Workers and Chaplains, project planning, research of current processes and development of workflows for implementation of Physicians Web Chart and In Patient Unit models.Creation of process and workflows using Smart DrawCreation of training manuals using SnagitPresenter on Hospice Item Sets setup/reports Show less

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  BlackTree Healthcare Consulting

  Jul 2015 - Jun 2021

  Primary responsibilities Billing and collection of outstanding home health/hospice Account Receivables for all payer sourcesTroubleshooting various issues within different software systemsTesting software systemsQA for both collection specialists and analysts Working with client during their CHOW crossover Creating and presenting monthly client status report and dashboardTraining and on boarding new hiresStrong attention to detail and problem solving skillsClient interactionMonthly finance reportsInterim BillingInterim cash postingEngagement Lead for 4 projects Show less

  • Revenue Cycle Specialist EL

    May 2020 - Jun 2021

  • Collections Specialist III and Engagement Lead

    Jul 2018 - May 2020

  • Operations Support Specialist

    Jul 2015 - Jul 2018
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  Axxess

  Jul 2021 - now

  • Senior Product Specialist

    Jul 2024 - now

  • Product Specialist

    Oct 2022 - Jul 2024

  • Revenue Specialist 2

    Jul 2021 - Oct 2022