Naresh Pingale

Experience

• 

  Netsol Solution Private Limited (As Ibm Company)

  Oct 2007 - Dec 2009

  Lotus Administrator

  Delivered Administration Support for Lotus Domino Servers R 6.5 & R7 on platform of Win 2k/2k3/AIX server Contributed in Policy Settings and maintaining ACL in Lotus Domino  Administered Customer’s Hub & 32 Spoke Servers located all over India Monitored IMSS Server, Blackberry Server 4.0, Sametime Server & SMS (Symantec Mail Security) for spam control Performed installation, upgradation & configuration of Lotus Domino Server R6. R7 Facilitated administration of R6.5 including iNotes, Replication, Mail Routing, Mail Tracking, Creation of various connection documents Ensured Users & Group Management including ID Creation, Deletion, Renaming, & Handling ACL Developed Organization Units, & Foreign SMTP Domain and maintained Symantec Mail Security, & Trend Micro IMSS Executed Administration of Blackberry Server 4.0 and configuration of Blackberry Device Monitored Symantec Anti-Spam (Mail Security 8380) Show less

• 

  Tietoevry

  Jan 2010 - Jun 2021

  Administered Azure Cloud, O365 and delivered Lotus Operation Support Pivotal in ITSM like Operation, Change & Incident management; led Change management and supervised Problem and Incident management Headed a team of 5 Technical Specialists to Manage IT Lotus and O365 Operations  Mentored & coached new team members on processes and technologies Ensured delivery of services with high degree of Quality, within agreed SLA to achieve end user satisfaction Presented different kind of reports to customer, which includes User count and license report, client crash report, user deletion report, and so on Addressed & resolved Customer Escalation, and executed Customer meetings single-handed Managing daily requests (Incidents, Change etc) through mails and Service Now Tool / TONE. Administered more than 40 Lotus Domino Servers Conceptual knowledge of Cloud Computing technologies. Worked on Microsoft Azure, involved in configuring virtual machines, Virtual Networks, Azure Backups, firewall rules, storage accounts. Monitoring Azure resources, addressing Azure alerts and fixing them. Azure load Balancing, including configuring Traffic Manager and Endpoints. Configuring Azure Point-To-Site (P2S) and Site-To-Site (S2S), VNet Peering. Show less Administered more than 120 Lotus Domino Servers & 40 thousand users located all over world, including Application Servers, Web Servers, SMTP Servers, Traveler and Sametime Servers Troubleshot & fixing issues related to Mail Routing in Lotus, Exchange and O365 Converted major part in Automation for basic tickets like, creating user, adding in group, deleting user, and so on Monitored, fixed and escalated Lotus Application backup related issue Contributed in Policy settings and maintaining ACL in Lotus Domino Upgraded SMG (Symantec Messaging Gateway) for spam control and Maintaining Lotus Domino Application Databases Participated in installation, upgradation and configuration of Lotus Domino Server R8x & R9x Received appreciation multiple times from clients in DQP meeting Delivered training to peers & juniors on various technologies to increase productivity Show less

  • Lead Specialist at TietoEVRY Pvt. Ltd

    Apr 2016 - Jun 2021

  • Technical Specialist / Senior Technical Specialist at TietoEVRY India Pvt Ltd

    Jan 2010 - Mar 2016
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  Coforge

  Mar 2022 - now

  Specialist Cloud Services

  Worked for US Customer, to setup Azure Dataware House Cloud Services using Azure native tools. Roles and Responsibilities:  Understanding current customer environment.  Planning, designing and solution implementation.  Documentation and Knowledge transfer.  Fixing daily/routine issues faced by teammates. Azure Tools and Services used: FiveTran, Azure Databricks, Azure Monitoring, Log Analytics workspace, Azure VM, Azure Devops – Board, Pipeline - Self hosted Agent.