Natasha Bouchard

Experience

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  Hungry Jack's® Australia Pty Ltd

  Apr 2011 - Dec 2012

  Customer Service Assistant

  My role was to provide excellent, efficient customer service whilst maintaining a friendly and professional demeanour. During my time at Hungry Jacks, I completed a Certificate II in Retail.

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  Village Roadshow Theme Parks

  Dec 2012 - Dec 2013

  Retail Assistant - SeaWorld (Traineeship)

  My role was to assist customers with their enquiries and ensure they had an enjoyable visit at SeaWorld Australia. I learnt to communicate and provide excellent customer service to a multicultural customer base, despite language barriers. At completion of my traineeship with SeaWorld I obtained a Certificate III in Tourism.

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  Woolworths Supermarkets

  Dec 2013 - Apr 2017

  Customer Service Assistant

  My role was to provide excellent customer service and assist a wide variety of people from different ethnic backgrounds at checkouts and self serve stations.

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  Gold Coast 2018 Commonwealth Games Corporation

  Jan 2017 - Apr 2017

  HR Operations Intern (Internship)

  I undertook a 12-week, full-time internship, which allowed me to experience practical human resource projects and tasks and develop my discipline specific knowledge and skills. Primary Duties:• Writing job advertisements utilising Position Descriptions• Shortlisting candidates and creating a talent pool• Setting up interview documentation• Preparing new starter documentation• Creating and maintaining employee folders

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  YOUR Resourcing Group

  Apr 2017 - Jul 2017

  Resource Coordinator

  My role was to provide full administrative support to the Your Trades and Your Resourcing Recruitment teams. Primary Duties:• Meeting and greeting clients and candidates• Answering the phone professionally and dealing with queries • High volume accurate data input• Database maintenance; ensuring compliance is adhered to at all times• Candidate management; booking and preparing for interviews• General administration duties• Managing social media advertisements and content• Formatting CV's & conducting reference checks Show less

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  BUSY At Work

  Oct 2017 - Mar 2021

  HR Administrator

  The primary purpose of my role is to provide a high level of Human Resources / Recruitment administrative support to the whole of The BUSY Group Ltd.Primary Duties:• First point of contact for HR enquiries• Assist with the end-to-end recruitment process • Posting job advertisements, shortlisting candidates and booking interviews• Assisting with interviews where needed either in person or via teleconference• Conducting reference and background checks • Preparation employment contracts, change of employee conditions and end of employment contracts• Notify managers of important dates including probation reviews, years of service and birthdays, send out reminders and follow up• Lodgement Blue Card Applications and management of Blue Card expiries• Entering new employees into payroll system including tax and super details (Microsoft Dynamics NAV)• Maintaining employee files and HR data base Show less