Lucas Heffernan

Lucas Heffernan

Desk Assistant

Followers of Lucas Heffernan821 followers
location of Lucas HeffernanTempe, Arizona, United States

Connect with Lucas Heffernan to Send Message

Connect

Connect with Lucas Heffernan to Send Message

Connect
  • Timeline

  • About me

    System Integrator at Samsung Electronics America

  • Education

    • Central High School

      -
    • Winona State University

      2007 - 2011
      Bachelor's Degree Business Administration
  • Experience

    • Winona State University

      Jan 2009 - May 2011
      Desk Assistant

      • Completed tasks to assist Hall Director and Resident Assistants• Prepared incoming mail and packages for current residents• Solved problems in which residents need assistance• Created a comfortable atmosphere for dormitory residents

    • TSE Services, LLC

      Nov 2012 - Jul 2017

       Lead the company in new sales and grew Web Services Division by 20% in revenue annually Maintained a 95%+ renewal rate on annual client subscriptions Performed all training & support for entire client base which included over 300 sports teams & Universities worldwide Lead all product development initiatives, including the next generation platform of the flagship product ScriptPRO Worked directly with the development team to fulfill client’s needs & performed all regression testing prior to software deployments Created “ScriptU,” a program where college professors could use our flagship software program to teach best practices of event management to their students Show less  Marketed, sold & supported all software solutions that fell under the TSE GameTime Suite (ScriptPRO, SponsorPRO & PromoPRO) Presented software demos both on-site and online to prospective & current clients focusing on product features and functionalities ranging from one user to 20+ users Created and updated product training materials and user documentation Sold Professional Audio & Video equipment as a part of the Equipment Division Developed and organized monthly promotions that were sent to thousands of contacts within the industry Show less

      • National Support Director

        Sept 2015 - Jul 2017
      • Sales & Solutions Associate

        May 2011 - Sept 2015
      • Audio/Video Technician Assistant

        Nov 2012 - Jun 2013
    • Self-Employed

      Jul 2017 - Oct 2018
      Freelance AV Systems Integrator

      Worked with multiple companies on the installation and maintenance of professional Audio & Video systems at various sporting venues around the country

    • Prismview

      Oct 2018 - now
      • System Integrator

        Jun 2020 - now
      • System Integration Technician

        Oct 2018 - Jun 2020
    • Samsung Electronics America

      Jul 2021 - now
      System Integrator
  • Licenses & Certifications

    • Aerial & Scissor Lifter Operator Certification

      Oct 2013
    • OSHA 30

      Click Safety Online